Residential Service Plumber - Customer-First & Growth

DANIKA PLUMBING LLC; Everett (WA); Vor Ort; USD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

401(k)

401(k) matching

Bonus based on performance

Company car

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Zusammenfassung

Danika Plumbing in Everett, WA is seeking a skilled Residential Service Plumber to diagnose and complete residential plumbing repairs and maintenance on scheduled service calls.

This role emphasizes building rapport with homeowners, inspecting systems, and presenting clear options in plain language. You will report to the Operations Manager and work with office and field teams to keep customers informed and service calls running smoothly.

Qualifikationen

• Residential plumbing experience, ideally two or more years.
• Experience with troubleshooting, leak detection, drain cleaning, pipe repair, fixture installation, and water heaters.
• Working knowledge of residential plumbing systems and applicable plumbing codes.
• Strong communication and customer service skills.

Aufgaben

• Respond to scheduled residential service calls for plumbing repairs and maintenance.
• Build rapport with the homeowner and set a clear agenda for the visit.
• Listen carefully, ask useful questions, and understand homeowner concerns before starting inspections.
• Inspect the home and plumbing system to identify the issue and related concerns.
• Diagnose and repair leaks, drains, piping, fixtures, and water heaters.
• Perform drain cleaning and sewer diagnostics and explain findings clearly.
• Present clear repair options and recommendations based on findings.
• Complete approved work safely and in accordance with applicable plumbing codes.
• Protect the customer’s home and leave the work area clean.
• Take required job photos and document findings, options discussed, and work performed.
• Keep the customer and office informed throughout the call.

Kenntnisse

Residential plumbing

Customer service

Communication

Diagnostics & repair

Ausbildung

Technical plumbing training or related field

Jobbeschreibung

Danika Plumbing in Everett, WA is seeking a skilled Residential Service Plumber to diagnose and complete residential plumbing repairs and maintenance on scheduled service calls.

This role emphasizes building rapport with homeowners, inspecting systems, and presenting clear options in plain language. You will report to the Operations Manager and work with office and field teams to keep customers informed and service calls running smoothly.