Residential Service Plumber

No Time Flat Plumbing; Richmond (VA); On-site; USD 78,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Gym membership

No on-call rotation

Job summary

No Time Flat Plumbing, based in Midlothian, Virginia, is seeking an experienced Residential Service Plumber to diagnose problems, explain solutions, and deliver premium customer service. This full-time role offers an 8:00 AM–5:00 PM schedule with no on-call duties and no late-night emergencies, plus a performance-based pay plan and a signing bonus up to $10,000.

Join a team that values work-life balance, strong communication, and professional growth as you help homeowners with trusted plumbing

Qualifications

• At least 2 years of experience in residential service plumbing.
• Strong diagnostic and repair skills.
• Excellent interpersonal skills and the ability to explain technical problems to homeowners.
• Confidence discussing pricing, presenting service options, and securing customer approval.
• A valid driver's license and an acceptable driving history.
• Ability to complete a background check and drug screening following a conditional employment offer.
• A professional appearance, dependable attitude, and commitment to quality service.

Responsibilities

• Troubleshoot and repair residential plumbing systems (water heaters, drains, toilets, leaks).
• Assess problems and recommend practical solutions.
• Explain options clearly and obtain customer approval.
• Provide accurate pricing and convert opportunities into jobs.
• Perform installations with focus on workmanship and cleanliness.
• Maintain positive communication with homeowners, dispatchers, and office staff.
• Document service details in ServiceTitan.
• Represent No Time Flat Plumbing professionally on every visit.

Skills

Diagnose problems

Explain solutions

Customer service

Sales confidence

Communication

ServiceTitan

Tools

ServiceTitan

Job description

No Time Flat Plumbing

Residential Service Plumber

Midlothian, VA | Richmond & Surrounding Areas

Annual Earning Potential: $78,000 - $150,000 | Performance-Based Compensation

Signing Bonus: Up to $10,000

Monday-Friday Schedule | No On-Call Duties | Keep Your Evenings and Weekends Free

Great Plumbing Skills Deserve Great Pay -- And a Life Outside Work.

Are you an experienced residential service plumber who knows how to diagnose problems, explain solutions, and deliver an outstanding customer experience?

No Time Flat Plumbing is expanding, and we're looking for skilled service technicians who take pride in their work, communicate confidently with homeowners, and understand the value of providing premium plumbing services.

We offer the opportunity to earn excellent money without sacrificing your personal life. That means no on-call rotation, no late-night emergency dispatches, and no expectation that you give up your weekends.

If you've worked for an established residential plumbing service company and developed strong technical, customer service, and sales skills, we'd particularly like to hear from you.

Who We Are

Based in Midlothian, Virginia, No Time Flat Plumbing provides professional residential plumbing services throughout Richmond and the surrounding communities.

We're growing and developing a company known for exceptional workmanship, responsive service, and technicians who represent the business with professionalism and confidence.

Our philosophy is built around three principles:

• Life: Building meaningful, lasting relationships with our employees and customers.
• Time: Respecting everyone's schedule and recognizing the importance of work-life balance.
• Value: Delivering high-quality plumbing solutions while ensuring our technicians are rewarded for their performance.

We're creating an environment where talented plumbers can build rewarding careers, maximize their earnings, and still enjoy their time away from work.

Company Website: NoTimeFlatPlumbing.com

What You'll Be Doing

As a Residential Service Plumbing Technician, you'll manage service appointments, identify plumbing problems, recommend appropriate repairs or replacements, and complete work to a consistently high standard.

Your daily responsibilities will include:

• Troubleshooting and repairing residential plumbing systems, including water heaters, drains, toilets, faucets, fixtures, leaks, and related issues.
• Assessing plumbing problems and recommending practical, effective solutions.
• Explaining repair and replacement options to customers in a clear, professional manner.
• Providing accurate pricing information, obtaining customer approval, and converting service opportunities into completed jobs.
• Performing installations and repairs with attention to workmanship, cleanliness, and customer satisfaction.
• Maintaining positive communication with homeowners, dispatchers, and office personnel.
• Recording service details, updating job information, and completing documentation using ServiceTitan.
• Representing No Time Flat Plumbing professionally on every customer visit.

What We’re Looking For

We need a service-minded plumber who combines hands‑on technical ability with strong communication and sales confidence.

Required Qualifications:

• At least 2 years of experience in residential service plumbing, rather than maintenance-only work.
• Proven ability to diagnose and resolve common residential plumbing issues.
• Excellent interpersonal skills and the ability to explain technical problems to homeowners.
• Confidence discussing pricing, presenting service options, and securing customer approval.
• A valid driver's license and an acceptable driving history.
• Ability to complete a background check and drug screening following a conditional employment offer.
• A professional appearance, dependable attitude, and commitment to quality service.

Preferred Experience:

• Previous employment with a larger, established residential service plumbing company.
• Familiarity with structured service procedures, customer presentations, and performance-based compensation.
• Experience working with ServiceTitan or comparable field service software.

We're interested in technicians who can identify customer needs, recommend the right work, and generate strong results through honest, professional service -- not aggressive sales tactics.

Pay, Schedule & Benefits

Your experience, productivity, and customer service skills should have a direct impact on your earnings.

Our performance-based compensation structure gives capable residential service technicians the opportunity to earn substantial income.

• $78,000 - $150,000 annual earning potential, based on performance.
• Sign-on bonus of up to $10,000.
• Full-time, W2 employee position.
• Health insurance coverage.
• Dental and vision insurance.
• Company-provided gym membership.
• Typical working hours of 8:00 AM-5:00 PM, Monday through Friday.
• No on-call rotation or overnight emergency service requirements.
• Evenings and weekends available for personal commitments and family life.
• Supportive, professional team environment with an emphasis on technician success.

Build a Better Career With No Time Flat Plumbing

There are plenty of residential plumbing companies offering service positions. We're focused on creating something better.

We understand that excellent technicians want more than a steady stream of service calls. They want financial opportunity, clear expectations, professional support and a company that respects their time.

At No Time Flat Plumbing, we're investing in the people who deliver our services. Our goal is to build a strong team of experienced plumbers who take ownership of their work and are motivated to deliver an exceptional customer experience.

Here’s what makes this opportunity different:

• More predictive working hours: Your nights and weekends aren't spent waiting for emergency calls.
• Greater income opportunity: Strong performance and excellent service can translate into higher earnings.
• A professional operation: We value communication, appearance, workmanship, and customer satisfaction.
• A company that’s growing: Join a business focused on developing its team and strengthening its reputation.
• Recognition for your contribution: Your skills, productivity, and customer relationships matter.

If you're an established residential service plumber who enjoys both the technical and customer-facing sides of the job, this could be an excellent next step in your career.

No Time Flat Plumbing is an equal opportunity employer. We are committed to providing a workplace free from unlawful discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information, military status, or any other status protected by applicable law. Reasonable accommodations are available in accordance with federal, state, and local requirements.