Residential Service Manager

Dhpace

Denver (CO)

On-site

USD 60,000 - 91,000

Full time

3 days ago
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Benefits offered by this job

Medical coverage
Dental coverage
Vision coverage
PTO
Holidays
Life insurance
Short/Long disability
401(k) match
HSA
FSA
Voluntary benefits
Employee discounts
Annual reviews

Job summary

DH Pace Company, Inc. in Denver, Colorado, is seeking a Residential Service Manager to lead the Residential Service Department. You will oversee technicians and coordinators, manage budgets, and drive service excellence in a fast-paced environment.

Required: Bachelor’s degree preferred, at least 2 years of supervisory experience in a related field, excellent communication, organizational skills, and a valid driver’s license. Competitive pay and comprehensive benefits are offered.

Qualifications

  • Bachelor’s Degree highly preferred.
  • Minimum two (2) years’ work experience; preferably supervisory/managerial in commercial building products/maintenance.
  • Excellent communicator, highly organized with good mechanical aptitude.
  • Valid Driver’s License with good driving record.

Responsibilities

  • Budget and P&L responsibility with control over labor and material costs.
  • Schedule/dispatch employees; assist with technical troubleshooting.
  • Communicate with customers to ensure high-quality service.
  • Develop, train, hire technicians and office staff as needed.
  • Other duties as assigned.

Skills

Communication
Organized
Leadership
Mechanical aptitude

Education

Bachelor’s degree

Job description

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

Residential Service Manager - Denver
| 100 Years in Business | Grow with us |

DH Pace Company, Inc. in Denver, Colorado, is hiring a Residential Service Manager who will manage all aspects of our fast-paced and growing Residential Service Department. This role encompasses a high degree of customer interfacing and leading Residential Service Technicians and Department Coordinators. Join a great team today!

What You'll Do
  • Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
  • Manage and directly assist with employee/job scheduling/dispatching and provide assistance with technical/mechanical trouble-shooting/problem solving
  • Effectively communicate with customers, ensuring the highest quality service is always provided
  • Develop, train and hire technicians, office administrative personnel and interns/management trainees as necessary
  • Other duties as assigned
What You Bring
  • Bachelor’s Degree highly preferred
  • Minimum two (2) years’ work experience; preferably with supervisory or managerial responsibilities with a commercial building products and materials company that fixes/repairs/installs equipment/products
  • Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
  • Must possess a Valid Driver’s License and good driving record
Pay Range

$60,409 — $90,613 USD

What We Offer
  • Comprehensive medical, dental, and vision coverage — available your first full month
  • Generous paid time off plus paid holidays and floating holidays
  • Company-paid life insurance, short-term disability, and long-term disability
  • 401(k) with employer match
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Voluntary benefits including supplemental life and critical illness coverage
  • Employee discounts for you and your immediate family
  • Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.

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