Residential Service Electrician

Parks-Heating,-Cooling,-Plumbing-; Indian Trail (NC); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Bonus up to $50/hr

Over $100k/year potential

Health insurance

PTO + holidays

401k with match

Paid training & advancement

Job summary

Parks Heating, Cooling, Plumbing & Electrical is seeking a residential service electrician in the Charlotte Metro area. Our team focuses on education, safety, and home performance, with a value-based approach to service.

You will diagnose, educate on upgrades, and collaborate with dispatch to ensure customer satisfaction. The role emphasizes strong communication, reliable service delivery, and opportunities for growth within a sales-oriented environment.

Qualifications

• Three (3)+ years of residential electrical experience.
• Strong service sales aptitude with ability to educate customers and suggest upgrades.
• Excellent verbal and written communication skills.
• Ability to establish rapport with customers and troubleshoot safely.
• Clean driving record and DMV capable.
• Highly organized with follow-through.
• Experience with ServiceTitan is desirable.
• Willingness to learn and grow with the company.

Responsibilities

• Complete all general residential electrical in-home service calls.
• Perform thorough electrical evaluations to diagnose issues and safety concerns.
• Educate customers on upgrades that improve safety, efficiency, and reliability.
• Establish rapport and ask lifestyle questions to troubleshoot issues.
• Explain financing options and maintenance plans.
• Maintain a clean, organized job site and truck.
• Collaborate with customer service and dispatch for overall success.
• Participate in training, meetings, and events.

Skills

Residential electrical experience

Service sales aptitude

Strong communication skills

Excellent customer rapport

Team and independent work

Clean driving record

Proactive safety focus

Experience with ServiceTitan desirable

Job description

Parks Heating, Cooling, Plumbing & Electrical has been a leading provider of HVAC, Plumbing and Electrical services in the Charlotte Metro Area for over 50 years. We are actively seeking a residential service electrician in the Charlotte Metro area.

At Parks, we are a sales-driven, service-focused organization where our electricians do more than fix issues, they educate customers, perform comprehensive system evaluations, and identify opportunities to improve safety, efficiency, and overall home performance. We believe in a value-based approach to service, where doing what’s right for the customer naturally drives results.

Our people are our most important resource. We have set high standards for job qualification and job performance. Our service electricians must have strong technical and communication skills as well as a willingness to learn and grow in the the company.

Reasons to Join Parks:

• Hourly plus bonus, commission, and spiffs, up to$50/hr!
• We have Electrician that make over$100ka year and we can prove it!
• Company sponsored Health insurance benefits (Medical, Vision, Dental).
• Company sponsored PTO plus 5 Paid holidays.
• Company Sponsored retirement plan (401k Retirement Plan with a 3% company match).
• Paid on-going training and opportunities for advancement.

Responsibilities:

• Complete all general residential electrical in-home, service calls.
• Perform thorough electrical system evaluations to diagnose issues, identify safety concerns, and spot code violations.
• Use a consultative sales, value-based approach to educate customers and recommend upgrades that improve safety, efficiency, and overall system reliability.
• Establish customer rapport and ask proper lifestyle questions to troubleshoot electrical system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work along side customer service and dispatch to ensure overall success of the business.
• Maintain a clean, organized job site and well inventoried truck.
• Participate actively in all training exercises, morning meetings, trade shows and retreats.

Qualifications:

• Three (3)+ Years of residential electrical experience.
• Clean driving record with no major infractions with the ability to pass a DMV.
• Develop and proven track record of service in residential electrical systems.
• Strong service sales aptitude with the ability to build trust, communicate effectively, and confidently recommend solutions that align with customer needs and add value.
• Experience using ServiceTitan is highly desirable or strong technical and computer skills with the ability to learn quickly.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.