Residential Sales Speciailist

The Terminix International Company Limited Partnership; Sacramento (CA); On-site; USD 62,000 - 108,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan with company-m

Tuition reimbursement

Paid vacation days

Company paid holidays

Job summary

Western Exterminator, part of the Rentokil family, is seeking a Residential Sales Specialist to sell pest management services to new and existing homeowners. You will assess needs, explain solutions, and guide customers through the sales process to close deals.

Role requires inspecting properties for pests, collaborating with service teams, and developing proposals. Travel within assigned territory is required. Benefits start day one for full-time colleagues.

Qualifications

• High school diploma or equivalent required.
• Prefer Associate's or Technical degree.
• Pest Industry certifications a plus.
• Must have 1+ years of sales or pest technician experience.
• 1-2 years in pest control sales and 2+ years in customer service.

Responsibilities

• Assess customers' needs via needs analysis and expert product knowledge.
• Visually inspect homes/businesses for pests and entries.
• Sell pest control solutions to residential customers.
• Collaborate with customer service, Inside Sales, and technicians.
• Develop proposals to resolve pest issues and upsell services.
• Follow up on proposals to close opportunities.
• Provide expertise for new service installations and ensure quality.

Skills

Sales experience

Customer service

Verbal communication

Pest control knowledge

Education

High school diploma or equivalent

Associate's or Technical degree

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Residential Sales Specialists do?

The primary purpose of this role is selling the company's Residential Pest Management Services and Products to new and existing residential customers, while maintaining a customer-focused service to grow the business. This includes assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products and services that result in the sales of the organization's pest control solutions.

Responsibilities

• Assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products and services and certifications.
• Visually inspects homes and businesses for pests, pest harborage, pest entries, etc.
• Based on assessment findings, sell pest control solutions for residential customers.
• Collaborates with our customer service center, Inside Sales department, and technicians for increased opportunities.
• Partners with Branch Manager to identify revenue streams with our current base and service specialist engagement.
• Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services.
• Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges.
• Follow up on past proposals to close sales opportunities.
• Provide expert knowledge to new service installations to ensure the job is completed satisfactorily.
• Complete daily activities and sales performance using the company sales CRM.

Qualifications

• High school diploma or equivalent.
• Prefer Associate's or Technical degree.
• Pest Industry certifications a plus.
• Must have 1 or more years of sales or pest technician experience.
• Prefer 1-2 years of experience in pest control sales and 2 or more years in a customer service role.
• Must be an effective verbal communicator, with particular emphasis on customer-facing conversations and presentation with additional follow-ups.
• Must possess a valid driver’s license from state of residence.
• Travel up to 100% of time within assigned territory(s).

Base pay range: $15.87-$28.27/hour

Annual Total Earning Potential after initial training period: $62300 - $108400 / year

In addition to the base pay, a Colleague working in this role who has completed training may be eligible to earn additional monetary compensation including overtime, incentive, and/or commission pay. Total annual earning potential may vary based on performance, assigned routes, and achieving Key Performance Indicators ("KPIs"). Pay Range Hourly: $17.00 - $22.00

Benefits

• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Savings and Retirement 401(k) retirement plan with company-matching contributions
• Work-Life Balance
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work.

This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

The following applies where applicable by law: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.

Western Exterminator is a member of the Rentokil family of companies, the global leader in Pest Control across more than 80 countries. At Western Exterminator, we believe providing our team members a career path with growth and earning potential is essential to our success as an organization. We support our self-motivated team’s professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Western Exterminator's business.