Residential Sales Specialist

Terminix; San Marcos (CA); On-site; USD 33,000 - 59,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Vacation and holidays

Job summary

Terminix is seeking a Residential Sales Specialist in California to sell Pest Management Services to homeowners. You will assess needs, present solutions, and close sales while delivering exceptional customer service.

You will collaborate with our service team, complete Home diagrams in the Sales CRM, and follow up on proposals. Travel up to 100% within territory; base pay and uncapped commissions are offered. A high school diploma and valid driver’s license required.

Qualifications

• High school diploma or equivalent required.
• Associate's or Technical degree preferred.
• Pest industry certifications a plus.
• 1+ year of sales or pest technician experience.
• 1–2 years in pest control sales; 2+ years in customer service.
• Must be an effective verbal communicator with customer-facing conversations/presentations.
• Must possess a valid driver’s license and travel up to 100%.

Responsibilities

• Sell pest control solutions to residential customers.
• Perform needs analyses based on customer concerns using expert knowledge.
• Inspect homes for pests and entry points.
• Collaborate with customer service, Inside Sales, and technicians.
• Develop proposals to resolve pest issues and upsell services.
• Complete home diagrams using Sales CRM.
• Follow up on proposals to close sales.

Skills

Verbal communication

Customer service

Sales skills

Needs analysis

CRM usage

Education

High school diploma or equivalent

Associate's or Technical degree

Pest industry certifications

Tools

Sales CRM

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Residential Sales Specialists do?

The primary purpose of this role is selling the company's Residential Pest Management Services and Products to new and existing residential customers, while maintaining a customer-focused service to grow the business. This includes assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products and services that result in the sales of the organization's pest control solutions.

Functions include, but are not limited to the following:

• Assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products and services and certifications.
• Visually inspects homes and businesses for pests, pest harborage, pest entries, etc
• Based on assessment findings, sell pest control solutions for residential customers.
• Collaborates with our customer service center, Inside Sales department, and technicians for increased opportunities
• Partners with Branch Manager to identify revenue streams with our current base and service specialist engagement Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services.
• Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges.
• Follow up on past proposals to close sales opportunities
• Provide expert knowledge to new service installations to ensure the job is completed satisfactorily
• Complete daily activities and sales performance using the company sales CRM

What do you need?

• High school diploma or equivalent
• Prefer Associate's or Technical degree
• Pest Industry certifications a plus
• Must have 1 or more years of sales or pest technician experience
• Prefer 1-2 years of experience in pest control sales and 2 or more years in a customer service role
• Must be an effective verbal communicator, with particular emphasis on customer-facing conversations and presentation with additional follow-ups
• Must possess a valid driver’s license from state of residence
• Travel up to 100% of time within assigned territory(s)

Base pay range: $15.87-$28.27/hour

Annual Total Earning Potential after initial training period: $62300 - $108400 / year

In addition to the base pay, a Colleague working in this role who has completed training may be eligible to earn additional monetary compensation including overtime, incentive, and/or commission pay. Total annual earning potential may vary based on performance, assigned routes, and achieving Key Performance Indicators ("KPIs").

Pay Range

Hourly: $20.00 - $26.00

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Professional and Personal Growth

• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.