Residential Sales Representative - Wilmington

EMCOR Group; Wilmington (NC); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Newcomb and Company is seeking a sales/design professional to sell, design and coordinate residential installations. You will provide load calculations and layouts, obtain contracts, and order equipment to fulfill customer orders, while ensuring compliance with codes and coordinating permits and subcontractors.

The role emphasizes high customer service levels, strong communication, and proficiency with Windows-based systems and office software.

Qualifications

• Experience: 3-5 years in related role or training.
• Education: High School Diploma, GED, or equivalent.
• Active listening and strong communication skills.
• Energetic personality and punctual attendance.
• Professional phone, e-mail and text messaging skills.
• Proficient with Windows based computers and mobile devices.
• Understanding of residential HVAC systems.

Responsibilities

• Operate with a high level of customer service.
• Provide design details including load calculations and layouts.
• Obtain signed contracts from customers.
• Order equipment and materials to complete orders.
• Be familiar with local mechanical, electrical and plumbing codes.
• Arrange permits, sub-contractors and equipment rentals.
• Produce installation job package for supervisors and crew.
• Schedule installation date with homeowner on schedule.
• Handle all financial aspects of sales, including payments and financing.
• Basic computer literacy; familiarity with Outlook, Excel and Word.

Skills

Active listening

Communication

Punctual

HVAC awareness

Windows devices

Education

High School Diploma/GED

Tools

Microsoft Outlook

Excel

Word

Job description

About Us

We are a full-service mechanical contractor providing customers in the commercial, residential, and industrial sectors with innovative, energy-efficient heating and air conditioning services, automation and controls, industrial piping, new construction design and installation, and maintenance and replacement services.

Job Summary

Newcomb and Company

#newcomb

#LI-Onsite

#LI-EL1

General Purpose of Job:

Sell, design, and coordinate residential installations for the company.

Essential Duties & Responsibilities

Primary Duties and Responsibilities:

• Operate with a high level of customer service
• Provide design details (including load calculations, installation layouts and designs) for installations
• Obtain signed contracts
• Order all equipment and materials necessary to complete the customer’s order
• Be familiar with local mechanical, electrical and plumbing codes
• Arrange for all permits, sub-contractors and equipment rentals
• Produce installation job package for installation supervisor, mechanic and warehouse personnel
• Schedule installation date with homeowner while confirmation of opening on schedule
• Handle all financial aspects of sales including, down and final payments, rebates, incentives, financing, etc.
• Fundamental understanding of computer operation and software. Familiarity with Microsoft Outlook, Excel and Word strongly recommended.

Qualifications

• Experience: 3-5 years (related experience and or training or equivalent combination of education and experience)
• Education: High School Diploma, GED or equivalent education from Technical schools
• Active listening
• Excellent verbal and written communication skills
• Energetic personality
• Punctual with attendance
• Professional phone, e-mail and text messaging skills
• Proficient with Windows based computers, iPhone, iPad and similar devices
• Understanding of residential based HVAC systems

Physical Demands

• All candidates for this position should be reasonably physically fit and capable of picking up a 60 lb. tool, piece of equipment or piece of material and moving it about either on a jobsite, at a vendor, our warehouse, etc.
• Environmental conditions may range from outdoors to indoors on numerous occasions in which you could be exposed to varying weather conditions.
• While performing the duties of this job, the employee could be exposed to mechanical parts, high, precarious places, fumes or airborne particles.
• Ability to survey building HVAC units for model numbers, serial numbers, and materials to properly maintain the HVAC equipment per manufactures recommendations.
• Ability to climb ladders, be on rooftops, opening roof hatchets, etc.
• Must have valid driver's license.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

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