Residential Sales Representative

ADT; Santa Cruz (CA); On-site; USD 95,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Mileage reimbursement

Paid time off

Job summary

ADT is seeking a motivated Sales Advisor in Santa Cruz, California, to provide innovative security solutions to customers. Applicants should possess strong communication skills, a valid driver's license, and a high school diploma. The role offers unlimited earning potential with commissions, and expected earnings for new sales advisors can reach up to $95,000. Benefits include medical insurance, a 401(k) plan, and flexible work schedules, fostering a culture of professional development and growth.

Qualifications

• Valid driver’s license and clean driving record required.
• Comfortable using technology to stay organized.
• Adaptable and flexible; excel in dynamic environments.

Responsibilities

• Demonstrate the value of security solutions to customers.
• Provide solutions by visiting customers at their homes.
• Cultivate new business opportunities by generating leads.

Skills

Strong communication skills

Creative skills

Relationship building

Self-motivated

Consumer sales experience

Education

High school diploma or equivalent

Job description

Company Overview

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living.

What you will do

• Use strong communication and creative skills to demonstrate the value of our innovative security and smart home solutions to customers, explaining our products and services in‑depth and recommending the right solutions.
• Work in a dynamic, collaborative environment, closely with customers and coworkers.
• Provide solutions by visiting customers at their homes.
• Listen and build trust: show up with integrity, empathy, and expertise, becoming a reliable advisor customers can count on during the sale and long after installation.
• Customize each system to fit the client’s space, lifestyle, and concerns, combining security, automation, and life safety technology.
• Conduct post‑installation follow‑ups to confirm commitments were fulfilled and generate referrals.
• Cultivate new business opportunities: identify and generate new sales leads to maximize outreach.

What you need to be successful

• High school diploma or equivalent.
• Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
• Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
• Comfortable using technology to stay organized, efficient, and accountable in a fast‑paced sales environment.
• Self‑motivated and results‑driven with an entrepreneurial mindset; thrive on uncovering new leads and closing deals that deliver real value.
• Strong communicator and natural relationship builder, able to consult with customers, understand their needs and guide them to the right solution.
• Adaptable and flexible; excel in dynamic environments and enjoy learning new systems and approaches.
• Consumer sales experience is preferred but not required.

How ADT invests in you

Compensation: Unlimited earning potential with uncapped commissions. Based upon performance, new sales advisors can expect to earn $95,000, while experienced sales advisors can earn over $150,000.

Additional Pay: We equip you with specialized training and tools you need to meet your financial goals. For your first 8 weeks of training, you’ll earn up to $4,000.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition reimbursement
• Mileage reimbursement
• Short‑ and long‑term disability, life insurance, and well‑being programs
• Paid time off
• Culture of professional development and career growth opportunities
• Flexible work schedule to accommodate you and your customers’ needs
• Click here to view our full benefit offerings

Why you’ll love working here

• We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
• We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
• We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.
• We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.