Residential Sales Consultant I

2240 Service Experts Heating & AC LLC; Virginia; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Generous PTO

Health, Dental & Vision coverage

Company-provided leads & tools

Equipment: smartphone & tablet

Job summary

Service Experts Heating & Air Conditioning seeks a Residential Sales Consultant to diagnose home comfort needs and propose high-efficiency HVAC and water heater solutions. This outside sales role blends consultative selling, customer education, and relationship management using company leads and your own prospecting.

Collaboration with our technical team during site visits ensures tailored solutions. Requires 2+ years of B2C sales, a high school diploma or GED, with a Bachelor’s degree preferred.

Qualifications

• High school diploma or GED is required; a Bachelor's degree is preferred.
• Minimum 2 years of proven sales experience, preferably in direct-to-consumer selling.
• Strong negotiation, business development, and closing skills.
• Ability to educate customers and translate technical concepts into solutions.

Responsibilities

• Consultative selling of high-efficiency HVAC and water heater systems.
• Build lasting relationships with customers to drive satisfaction and retention.
• Drive sales growth using internal leads and personal prospecting pipelines.
• Collaborate with the technical team during site visits to tailor solutions.

Education

High school diploma or GED

Bachelor’s degree

Sales experience (2+ years)

Negotiation skills

Closing sales

Business development

Communication skills

Job description

Welcome! As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This is an outside sales position that blends consultative selling, customer education, and relationship management. You will maximize your success by leveraging internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities.

Key Responsibilities

• Consultative Selling: Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
• Customer Experience Champion: Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention.
• Sales Generation: Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.
• Onsite Collaboration: Partner with our technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements, fostering a 100% satisfaction experience.
• Industry Expertise: Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods.

Desired Skills and Qualifications

• Education: High school degree or GED required. A Bachelor’s degree or related professional sales certifications preferred.
• Experience: 2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling.
• Skills: Strong business development abilities, excellent negotiation skills, and a talent for closing sales.
• Communication: Demonstrated ability to educate customers and present technical concepts clearly. Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
• Commitment: A dedication to providing high-quality, customer-focused service.

Requirements

Valid driver’s license with an acceptable driving record.

Physical Demands

• Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.

Flexibility

Available to work flexible hours to meet customer demand and on-call shifts as needed. Ability to consistently demonstrate a positive attendance record.

Why You Should Join the Service Experts Team

Earning Potential: Top performers earn exceptionally well through competitive base salary + commission. Our Average Sales Professionals earn an average of $90,000-$120,000 annually. Top performers can earn more.

Benefits

• Generous PTO provided
• Supportive Culture: We believe in training, mentorship, and investing in your professional development.
• Health Coverage: Company-sponsored Medical, Dental, and Vision to keep your paycheck where it belongs
• Fully Equipped: We provide your smartphone, tablet, uniforms, and a tool replacement program.
• Protection: Company-paid Life Insurance plus optional Short/Long-term Disability for you and your family.

Minimum Years Experience

2+ Years

Minimum Education

Bachelor's Degree

Equal Opportunity Statement

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Accommodations

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail].

Company Information

Service Experts Heating & Air Conditioning is headquartered in Richardson, TX, provides HVAC and plumbing maintenance and repair to homes and businesses. A strong focus on the customer experience has persisted throughout Service Experts’ history. Even today, Service Experts continues its strong focus on growth. Our goal is to be the best and biggest in the markets we serve. But one thing has always, and will always, define Service Experts: our unwavering commitment to our customers.