Residential Sales Consultant I

2241 Serv Experts Heating & AC-MD LLC; Gaithersburg (MD); On-site; USD 39,780 - 48,620; Full time

Benefits offered by this job

Generous PTO

Company-sponsored health coverage

Smartphone/tablet/uniforms provided

Life Insurance + disability

Job summary

Service Experts Heating & Air Conditioning seeks a Residential Sales Consultant to diagnose home comfort needs and offer HVAC/water heater solutions. This outside-sales role blends consultative selling, education, and relationship management, leveraging internal warm leads and your own pipeline to close opportunities.

Location: Gaithersburg, MD area with base salary starting at $44,200 and commission potential.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• 2+ years of proven sales experience, preferably B2C.
• Strong business development, negotiation, and closing skills.

Responsibilities

• Consultative selling of high-efficiency HVAC and water heater systems.
• Build lasting customer relationships and ensure satisfaction.
• Drive sales through internal leads and your prospect pipeline.
• Collaborate on-site with technical team during visits.
• Stay updated on industry trends and energy-efficient tech.

Skills

Business development

Negotiation

Closing sales

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Welcome! As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This is an outside sales position that blends consultative selling, customer education, and relationship management. You will maximize your success by leveraging internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities.

Location Address: 7901 Beechcraft Ave Suite C, Gaithersburg, MD 20879

Key Responsibilities:

• Consultative Selling: Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
• Customer Experience Champion: Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention.
• Sales Generation: Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.
• On-site Collaboration: Partner with our technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements, fostering a 100% satisfaction experience.
• Industry Expertise: Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods.

Desired Skills and Qualifications:

• Education: High school degree or GED required. A Bachelor’s degree or related professional sales certifications preferred.
• Experience: 2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling.
• Skills: Strong business development abilities, excellent negotiation skills, and a talent for closing sales.
• Communication: Demonstrated ability to educate customers and present technical concepts clearly.
• Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
• Commitment: A dedication to providing high-quality, customer-focused service.
• Requirements: Valid driver’s license with an acceptable driving record.
• Physical Demands: Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.
• Flexibility: Available to work flexible hours to meet customer demand and on-call shifts as needed. Ability to consistently demonstrate a positive attendance record.

Why You Should Join the Service Experts Team?

Earning Potential: Top performers earn exceptionally well through competitive base salary + commission. Our Average Sales Professionals earn an average of $90,000-$120,000 annually. Top performers can earn more.

• Generous PTO provided
• Supportive Culture: We believe in training, mentorship, and investing in your professional development.
• Health Coverage: Company-sponsored Medical, Dental, and Vision to keep your paycheck where it belongs
• Fully Equipped: We provide your smartphone, tablet, uniforms, and a tool replacement program.
• Protection: Company-paid Life Insurance plus optional Short/Long-term Disability for you and your family.
• And so much more!

Starting Base Salary: $44,200.00

Minimum Experience: 2+ Years

Minimum Education: Bachelor's Degree preferred

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]

Company Home Hello, Future Experts! Welcome to our employment portal, the ultimate destination for reviewing our current job listings and submitting your applications online. Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Headquartered in Richardson, TX, Service Experts Heating & Air Conditioning provides HVAC and plumbing maintenance and repair to homes and businesses. A strong focus on the customer experience has persisted throughout Service Experts’ history. Even today, Service Experts continues its strong focus on growth. Our goal is to be the best and biggest in the markets we serve. But one thing has always, and will always, define Service Experts: our unwavering commitment to our customers. Looking for the best when it comes to keeping your home safe, comfortable, and highly efficient? There’s an Expert for that.