Residential Sales Consultant

2240 Service Experts Heating & AC LLC; Lawrenceburg (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary + commission

Generous PTO

Training & professional development

Company-sponsored health coverage

Company-provided tools (smartphone, iD

Life insurance

Job summary

Service Experts Heating & Air Conditioning in Indiana is seeking a Residential Sales Consultant (RSC). This outside sales role blends consultative selling, customer education, and relationship management as you diagnose comfort needs in homes.

You will lead with tailored HVAC options, collaborate with technicians on-site, and build lasting customer partnerships. The role offers strong earning potential through base salary plus commissions, plus comprehensive benefits.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Minimum 2+ years of proven B2C sales experience.
• Strong negotiation, closing, and communication skills.
• Ability to educate customers and present technical concepts clearly.
• Excellent interpersonal skills and customer-focused mindset.

Responsibilities

• Consultative Selling: present tailored comfort options for HVAC and water heater systems.
• Customer Experience Champion: build long‑term relationships and ensure satisfaction.
• Sales Generation: drive growth from inbound leads and outbound prospecting to close sales.
• Onsite Collaboration: work with technicians during site visits to tailor solutions.
• Industry Expertise: stay updated on energy-efficient tech and services.

Skills

Sales

Negotiation

Closing deals

Business development

Communication

Interpersonal skills

Customer education

Education

High school diploma or GED

Bachelor’s degree (preferred)

Job description

Overview

Welcome! As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This is an outside sales position that blends consultative selling, customer education, and relationship management.

Key Responsibilities

• Consultative Selling: Present tailored comfort options for high‑efficiency HVAC and water heater systems to new and established customers.
• Customer Experience Champion: Build lasting relationships through a customer‑focused approach, ensuring satisfaction, trust, and retention.
• Sales Generation: Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.
• Onsite Collaboration: Partner with our technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements, fostering a 100% satisfaction experience.
• Industry Expertise: Remain a market expert, staying updated on the latest trends, energy‑efficient technology, and innovative service methods.

Desired Skills and Qualifications

• Education: High school degree or GED required. Bachelor’s degree or related professional sales certifications preferred.
• Experience: 2+ years of proven sales experience, with a preference for direct‑to‑consumer (B2C) selling.
• Skills: Strong business development abilities, excellent negotiation skills, and a talent for closing sales.
• Communication: Demonstrated ability to educate customers and present technical concepts clearly.
• Interpersonal: Excellent interpersonal skills with demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
• Commitment: Dedication to providing high‑quality, customer‑focused service.

Requirements

• Valid driver’s license with an acceptable driving record.
• Physical Demands: Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.
• Flexibility: Availability to work flexible hours to meet customer demand and on‑call shifts as needed. Consistently demonstrate a positive attendance record.

Benefits and Compensation

• Earning Potential: Competitive base salary plus commission. Avg. $90,000‑$120,000 annually; top performers can earn more.
• Generous PTO provided.
• Supportive Culture: Training, mentorship, and investment in professional development.
• Health Coverage: Company‑sponsored medical, dental, and vision.
• Tools and Equipment: Company‑provided smartphone, tablet, uniforms, and a tool replacement program.
• Protection: Company‑paid life insurance plus optional short/long‑term disability coverage.

Equal Opportunity Employer

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.