Residential Recovery Associate

Aspire-Indiana-Health,-Inc.; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Group Medical

Dental and Vision

Health Savings Account

Paid Time Off

Paid Holidays

Retirement Plan

Employee Wellness Program

Job summary

Aspire Indiana Health is seeking a Residential Recovery Associate to screen and admit candidates, support residents daily, and uphold Recovery principles. This role requires coordinating admissions, managing records, and ensuring PHI protection while engaging with CJPs and community partners.

The position emphasizes clinical screening, intake orientation, peer support, and safety compliance, with opportunities to contribute to a mission-driven team in Hancock County and surrounding communities.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in admissions, intake, or behavioral health settings preferred.
• Proficient with data entry and record-keeping systems.
• Ability to protect patient PHI and maintain confidentiality.

Responsibilities

• Serve as primary point of contact by answering calls and directing inquiries.
• Coordinate admissions by screening candidates and scheduling interviews.
• Maintain organized physical/electronic records and protect PHI.
• Assist residents with inquiries and manage mail/packages.
• Monitor facility access and maintain office appearance.
• Manage staff calendars and organize residential forms.
• Conduct interviews and ASAM screenings for eligibility.
• Lead resident orientations and secure funding sources for admission.
• Provide peer support and monitor medication passing.
• Input clinical data into EMR and report incidents.

Skills

Communication

Admissions coordination

Records & data management

Resident & visitor support

Operational oversight

Administrative efficiency

Clinical screening

Intake & orientation

Recovery & peer support

Compliance & safety

incident reporting & documentation

Referral & pipeline coordination

Education

High School Diploma or Equivalent

Tools

EMR system

Job description

Overview

WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL.

Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social drivers of health such as housing and employment. Aspire has health centers in four Central Indiana counties serving Hoosiers of all ages and walks of life.

Position Summary

The Residential Recovery Associate will screen and interview Hancock County Residence Candidates for admission, support and interact with residents on a daily basis, model the principles of Recovery and perform administrative and operational duties.

• Communication: Serve as the primary point of contact by answering calls professionally, directing inquiries to appropriate staff, and managing all visitor check-in procedures.


• Admissions Coordination: Facilitate the intake process by screening candidates, scheduling interviews, and ensuring all admission paperwork is completed accurately and provided to relevant staff.


• Records & Data Management: Maintain organized physical and electronic filing systems, ensuring all resident records, bookings, and waitlists are updated timely while strictly protecting Protected Health Information (PHI).


• Resident & Visitor Support: Provide direct assistance to residents by answering inquiries, escalating complex issues to leadership, and managing the secure distribution of mail and packages.


• Operational Oversight: Monitor facility access to ensure only authorized visitors enter during designated hours and maintain the professional appearance of the office through assigned shift cleaning duties.


• Administrative Efficiency: Manage staff calendars to book appointments according to availability and ensure all essential residential forms are organized and accessible.


• Clinical Screening & Admissions: Conduct interviews and ASAM screenings to determine clinical eligibility; review and resolve all correspondence from Criminal Justice Partners (CJPs) regarding potential candidates.


• Intake & Orientation: Lead new resident orientations, conduct thorough searches of individuals and belongings (including vehicles/lockers), and ensure funding sources are secured prior to admission.


• Recovery & Peer Support: Model the social principles of recovery, provide peer-to-peer support, and monitor resident medication passing during scheduled times.


• Compliance & Safety Monitoring: Perform drug screens, conduct daily room and safety checks, and monitor requirements for the Recovery Works Daily Residential Log (DRL).


• Accountability & Behavior Management: Manage resident behavior through the issuance of infractions when necessary and approve/process overnight passes.


• Incident Reporting & Documentation: Input clinical data into the EMR system and ensure all resident-related incidents are properly documented and reported to Aspire leadership.


• Referral & Pipeline Coordination: Collaborate with CJPs and referral sources to track court-related appointments and manage the long-term admission pipeline.

Education

• High School Diploma or Equivalent required

Experience

LEVEL I

• Working knowledge of the 12-Step model is required, personal experience is preferred


• Previous experience in a mental health/behavioral health/recovery setting is preferred


• Experience utilizing computer and data systems is helpful

LEVEL II

• One (1) year of previous experience in a mental health/behavioral health/recovery setting is required


• Experience utilizing computer and data systems is required


• Ability to teach the 12-Step model is required


• One (1) year of personal sobriety, if living in recovery, is highly preferred


• Personal experience working the 12-Step model is preferred

Training

• Complete required Recovery Works training as defined by Division of Mental Health and Addiction to qualify as a \"rendering provider\"

Certification

• Certified Health Worker and/or Certified Recovery Specialist Certification highly preferred

Driver Requirements (if applicable)

• Must possess/maintain a valid driver's license, current automobile insurance and a driving record that meets the guidelines and requirements of the organization


• Must have access to reliable transportation to transport self/others and to attend trainings and/or meetings

Other Requirements

• Deep personal commitment to the Mission, Vision, and Values of Aspire Indiana Health


• Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism


• Must be able to respond appropriately and effectively in crisis situations by using good judgment and following Aspire protocols


• Ability to be flexible and work other shifts to provide coverage, including evenings, weekends and holidays, as needed

Benefits

Aspire prioritizes a work culture that takes care of employees not only at work but in their personal lives as well. The following are offered to *eligible employees:

• Group Medical (PPO and HSA Plans)


• Affordable visits, labs, and prescriptions through Aspire Indiana Health clinics


• Health Savings Account


• Group Dental and Vision Plans


• Prescription coverage, including low copays on all covered medications through select pharmacy locations


• Employee Wellness Program


• Group Life, AD&D Insurance


• Long Term Disability


• Short Term Disability


• Paid-Time Off (PTO)


• Paid Holidays


• Paid Bereavement


• Retirement Plan with generous employer match - Up to 6% match


• Employee Referral Bonus Program


• Your Money Line Financial Wellness Program

*Eligibility dependent on full time or part time status. Not all benefits are offered to part time or temporary employees.

Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages.

Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees.

All individuals who join Aspire are strongly encouraged to have a flu shot and required to be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing.

Aspire Indiana Health is an Equal Opportunity Employer