Residential Re-Entry Facility Director (RRC)

VOA Chesapeake and Carolinas; Baltimore (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

CPR/First Aid certification

Job summary

Volunteers of America Chesapeake & Carolinas seeks a Facility Director to lead a residential program, ensuring compliance with ACA, PREA, and funding requirements while guiding strategic growth.

You will work with the VOACC leadership team to optimize operations, supervise staff, and foster positive community relations to support high-quality resident services.

Qualifications

• Master's degree in Criminal Justice, Social Science or related field is required.
• Five years of transferable experience in a correctional setting, community re-entry, or social services.
• Knowledge of ACA standards, PREA, and funding requirements.
• Ability to develop budgets, supervise staff, and manage programs.

Responsibilities

• Collaborate with the Deputy Director and management team to implement program objectives and contractual obligations.
• Recruit, supervise and evaluate program staff under VOACC policies.
• Develop program policies and procedures to maintain compliant services.
• Develop and deliver pre-service and in-service training for staff.
• Monitor compliance with regulatory and legal requirements.
• Oversee budgeting processes to meet staff and resident needs.
• Develop partnerships with regulators, funding agencies and stakeholders.
• Investigate disciplinary matters concerning residents.
• Maintain 24-hour supervisory coverage of the facility and residents.

Skills

Budgeting

Personnel supervision

Public relations

Leadership

Contract management

Stakeholder engagement

Education

Master's Degree in Criminal Justice, Social Science or related field

Five years of transferable experience in correctional setting or community re-entry or social services

Job description

COMPANY OVERVIEW:Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America – one of the nation’s largest and most comprehensive human services organizations.Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged “to go wherever we are needed, and do whatever comes to hand”. Their declaration continues to guide Volunteers of America's impact on “Helping America’s most vulnerable”.Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts (DEI), we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.JOB SUMMARY:Primary duties are highly focused on the organization’s core values and mission-driven approach while interacting with employees, the public, and stakeholders. The Facility Director collaborates with the VOACC leadership team to implement strategic plans for the organization’s development, identify growth opportunities, and manage relationships with stakeholders. The Facility Director’s role also includes assessing the efficiency of program practices and designing strategic improvements to ensure compliance with federal, state, and local safety and inspection requirements. In addition, the candidate will guide and monitor the organizational culture and direct communication to reinforce the organization's mission and motivate the management team. A successful candidate will have various skills and qualifications needed to manage the role effectively, including experience in a senior managerial role, in-depth knowledge in the correction field, staffing plans, budgeting, risk management, and leadership qualities. Common skills and qualifications include:Excellent understanding of budget-related performance.Proven ability to develop and execute financial strategies to meet program needs.Excellent written and verbal communication skills.Demonstrated knowledge of regulatory agencies and best practices.Organization and leadership skills.RESPONSIBILITIES:Collaborate with the Deputy Director and management team to identify, create and implement program objectives and contractual obligationsRecruit, supervise and evaluate program staff under the guidance of VOACC policiesDevelop program policies and procedures which further the goals and objectives of the agency and the program to maintain effective services in compliance with funding requirements.Develop and implement pre-service and in-service training for all program staff.Reinforce VOACC/BOP policies and procedures as they relate to the program.Promote transparency and collaboration throughout the organization to maintain good cultureMonitor organization operations and ensure employees and practices comply with regulatory and legal requirements.Attend meetings, seminars, and other related functions.Carry out all of the objectives, goals and program activities within the established budgetDevelop partnerships with the stakeholders, industry regulators and other relevant parties.Identify potential risks and opportunities within the organization and its environment to protect business interests.Develop and maintain positive relationships with funding and regulatory agencies.Develop and manage community relations activities, including supporting the Vice President and /or Administrative Office representatives in facilitating the needs of the contractInvestigate and respond to disciplinary matters concerning residents.Participate in professional enhancement training and activities, to include 40 hours of annual training as mandated by the ACA, BOP, VOACC, and funding source, and maintain certification in CPR/ First Aid.Oversee the billing process to ensuring both revenue and expense targets are consistently met.Assist Vice President and Director of Operations with the budget process to meet staff and Residents needsWork with Vice President to expand Community Corrections business opportunitiesAssist other Program LeadersPerform other duties as assigned.REQUIREMENTS:This position requires a Master's Degree in Criminal Justice, Social Science or a related field and five years of transferable experience in correctional setting or community re-entry or Social services field. The position requires a demonstrated ability in program development and personnel management. Also, a successful candidate shall have extensive knowledge of correction, Probation, American Correction Association (ACA) standards, Prison Rape Elimination Action (PREA) and industry accepted practices and knowledge of Residential Re-Entry Services. The position requires a reasonable combination of the following skills and abilities:budget development and management,personnel supervision,property management,resource development, andpublic relations.OTHER:This position does require driving.Acceptable Bureau of Prisons background, OIG Exclusion checkNegative Drug/TB ScreeningCPR/First Aid Certification must be acquired and maintained once employedPHYSICAL REQUIREMENTS:The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.The physical ability stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and operate office equipment.Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.Operating office equipment requiring continuous or repetitive hand/arm movements.The ability to remain in a sitting position or walking for extended periods of timeAbility to withstand exposure to the cold and heat.Occasionally, ability to lift, carries, push, pull or otherwise move objects, including the human body.EFFECTS ON END RESULTS:To meet program goals, objectives and training complianceTo maintain and improve resident services.To maintain compliance with funding source requirements.To operate effectively within the established budget.To maintain and expand funding base.To maintain 24-hour supervisory coverage of the facility and its residents.To maintain a well-trained staff.To maintain a positive community image for the program.