Residential Property Manager (Work From Home)

Bay Property Management Group; United States; Remote; MXN 665,000 - 1,108,000; Full time

Job summary

Bay Property Management Group is seeking a Remote Resident Manager to oversee 100–125 residential properties, including single-family homes, townhomes, and condos. You will be the main point of contact for tenants, owners, vendors, and internal teams while managing leases and maintenance requests.

This full-time, remote position emphasizes strong communication, organization, and independent work in a fast-paced environment. Experience with property management software like AppFolio is a plus.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Ability to manage multiple priorities.
• Basic residential maintenance knowledge.
• Experience with AppFolio or similar software is a plus.
• Detail-oriented and organized.
• Comfortable working independently in a remote environment.

Responsibilities

• Manage a residential property portfolio.
• Coordinate maintenance and work orders.
• Communicate with tenants, owners, and vendors.
• Handle lease renewals, move-outs, and security deposits.
• Monitor delinquency and property compliance.
• Maintain accurate records and documentation.

Skills

Communication

Customer service

Multitasking

Organization

Detail-oriented

Independent work

Education

High school diploma or equivalent

Tools

AppFolio

Job description

Remote | Full-Time | Monday–Friday, 7:30 AM – 4:00 PM EST

Bay Property Management Group (BMG) is one of the fastest-growing property management companies in the Mid-Atlantic region. With over 5,300 properties under management and $600M in assets, we're committed to delivering exceptional service to property owners and tenants alike. Join our team of 140+ professionals and grow your career in a collaborative, fast-paced environment.

About the Role

We're seeking a Remote Resident Manager to oversee a portfolio of 100–125 residential rental properties (single-family homes, townhomes, and condos). This is a customer service-focused role where you'll be the primary point of contact for tenants, property owners, vendors, and internal teams.

Responsibilities

• Manage a residential property portfolio
• Coordinate maintenance and work orders
• Communicate with tenants, owners, and vendors
• Handle lease renewals, move-outs, and security deposits
• Monitor delinquency and property compliance
• Maintain accurate records and documentation

Qualifications

• High school diploma or equivalent
• Strong communication and customer service skills
• Ability to manage multiple priorities
• Basic residential maintenance knowledge
• Experience with AppFolio or similar software is a plus
• Detail-oriented and organized
• Comfortable working independently in a remote environment