Residential Property Manager

Indigo Living; Johnston (IA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Great culture

Development plan

Health benefits

Paid time off

Holidays

Job summary

Indigo Living in Johnston, IA seeks a Residential Property Manager to lead leasing operations and uphold community standards.

You will own the day-to-day, communicate clearly across channels, ask questions to uncover root causes, and adapt to a changing schedule that includes some weekends. A minimum of two years supervising multifamily communities and an associate degree in business or related field is preferred.

Qualifications

• Two years of supervisory experience in multifamily communities.
• Natural communication across multiple channels (phone, email, chat, social).
• Curious and driven with a willingness to learn and adapt.

Responsibilities

• Promote a Leasing Consultant to Assistant Manager after coaching and skill development.
• Review leasing reports to ensure conversion efforts are maximized.
• Deescalate resident issues to achieve positive outcomes (5-star reviews).
• Reprioritize maintenance tasks after issues (e.g., water leaks).
• Collaborate with maintenance to reduce supplies costs.
• Brainstorm with marketing on community marketing ideas (e.g., TikTok).

Skills

Supervisory experience

Communication

Flexibility

Education

Associate degree in business

Job description

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We're a group of passionate people that just so happen to be in the business of managing incredible communities.

We are the GO team!

What You'll Do

A typical Residential Property Manager’s day might include:

• Recommending a Leasing Consultant is promoted to an Assistant Manager after several months of coaching and closing any skill gaps
• Reviewing a leasing report assuring the team is making every effort to convert prospects to future residents
• Deescalating a tricky situation with a resident resulting in a 5-star Google review
• Reprioritizing the maintenance teams' day after a water leak was discovered
• Collaborating with the maintenance team on ways to reduce supplies expenses
• Brainstorming with the marketing team on fresh community marketing ideas. Such as showcasing "a day in the life" on TikTok.

What You Need to Get the Job Done

This role might be a fit for you if:

• You take ownership and understand the big picture. You find the small everyday win and find ways to do more with less.
• You are a natural communicator. You can make the complex and scary, simple. Like a family relocating across states. You are comfortable communicating on multiple channels such as phone, email, chat, Facebook etc.
• You are curious and driven. You like asking those questions that hit at the root of the problem and then follow up with more questions.
• You are flexible. You enjoy learning new things and rolling with changes. Your availability allows for a flexible work week, which includes some weekend coverage.
• You need to have at least two years' experience in a supervisory capacity managing multifamily communities. Also, we would like to see an associate degree in business or a related field.

What You'll Love About Us

We may be a great fit for you if you enjoy:

• Great Company Culture. We work hard so that we can play hard. We value getting to know each other inside the office and outside the office setting.
• Make an Impact. We care about your future at Indigo Living and work with you to create a development plan to further your skills and knowledge. Read about our: Careers that are Going Places
• Health Benefits. Medical, Dental, Vision, HSA and FSA options, 401K with employer match!
• Give back. Get paid to give your time to the community! Ask us about Hubbell's Extreme Build Projects!
• Rest and Relaxation. Enjoy pre-loaded paid time off and 11 Holidays!

Hubbell Realty Company and our affiliates are Affinity? Wait.