Residential Property Manager

The Joseph Group; Bellingham (WA); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Retirement plan with matching

Paid time off

Parental leave

Professional development assistance

Employee assistance program

Employee discount

Referral program

Relocation assistance

Job summary

The Joseph Group in Washington is seeking a hands-on Property Manager to lead the Whatcom County portfolio (Bellingham, Lynden and nearby towns). You will own the portfolio metrics—renewals, retention, NOI—and oversee field, leasing, maintenance, and Cedar One coordination, with accounting and reporting handled for you.

You will report to the VP of Property Management and work with our CEO on your professional development.

Qualifications

• 2 years in property management required.
• Washington real estate license a plus.

Responsibilities

• Owning the numbers on a real portfolio: renewals, retention, collections, NOI.
• Having the honest conversation with an owner before it becomes a problem.
• Turning a resident who was ready to leave into a resident who renews.
• Picking up the phone and handling it, one time.
• Leading field, leasing and maintenance to a result instead of doing all of it yourself.
• Spotting the owner who should be buying another property and handing them to a brokerage on your own team.

Skills

Property management

Education

Washington real estate license

Job description

We are building the best property management company in Washington, and we define best two ways at once. Owners who build real wealth from their rentals. Residents who are treated like they live in a home, not a unit, because it's not just a rental, it's a home.

Most companies pick one. We are building the one that does both.

The Joseph Group is based in Edmonds, with our own construction and maintenance company, Cedar One, and our own brokerage, The Joseph Group Real Estate, under the same roof. We have been at it since 2017 and we are growing fast, on purpose.

Who You Work With

You lead a team built around your book: field, leasing, maintenance, and Cedar One, our own construction and maintenance company. Accounting and reporting are handled for you. You direct the work. You do not do all of it yourself.

You answer to Andy Joseph, VP of Property Management, for the day to day. You work directly with Ian Joseph, our CEO, on your professional development. And you sit on a bench of property managers who trade playbooks and the answers they learned the hard way.

The good weeks feel like this: the systems are running, your team is moving, you are in real conversations with residents, and owners are calling you for advice, not for status.

Our Culture

Our team takes real pride in its work, and we hold each other to a high standard because we respect each other. How you do one thing is how you do everything, so we care about the details, the process, and the people on the other end of both. We say the hard things kindly, we own outcomes instead of tasks, and we build our own technology so the hours it saves go back to people.

The HELL YEAH

Most property management jobs hand you a portfolio and a phone and wish you luck. You become the leasing agent, the dispatcher, the collections desk, and the contractor, all at once, all day. Every hour goes to the machinery and none of it goes to the people.

That is not this job. Here the machinery is already built and you lead the team that runs it. The hours come back to you, and we expect you to spend them on people: the resident who needs a straight answer, the owner who needs advice before the problem, the renewal that should never have been in doubt.

If you want a job where the bar is low and nobody notices either way, we are the wrong company and you should stop reading now. If you have spent your career being the most accountable person in the room and you are tired of carrying a team that did not want to be carried, keep going. This part is for you.

The Role

You own our Whatcom County portfolio: Bellingham, Lynden and the surrounding towns. An established book with owners who have been with us for years, not a startup territory.

Six things you will love doing:

• Owning the numbers on a real portfolio: renewals, retention, collections, NOI.
• Having the honest conversation with an owner before it becomes a problem.
• Turning a resident who was ready to leave into a resident who renews.
• Picking up the phone and handling it, one time.
• Leading field, leasing and maintenance to a result instead of doing all of it yourself.
• Spotting the owner who should be buying another property and handing them to a brokerage on your own team.

Who Wins Here

You will know exactly what winning looks like. Every property manager here has a scorecard, built in the open, that shows how your book is doing on retention, renewals and how often you actually reach people. No mystery metrics and no surprises at review time.

We also expect you to fail sometimes. A high bar means you will miss it, and what we care about is what you do next: own it, learn from it, and raise the standard. We push for growth in the book and in the person running it.

The people who win here share a few things:

• Extreme ownership. You do not point fingers. You drive results.
• High standards, low ego. You take pride in excellence, not status.
• Built for pressure. You know pressure is what growth feels like, and it sharpens you instead of scattering you.
• Clear. You communicate simply, early and often, especially when the news is bad.
• Bias for action. You move with urgency, not recklessness.
• Coachable. You take feedback as fuel, not fire.
• Always growing. You have raised the standard everywhere you have worked, and you are not done.
• Location: Bellingham, WA. You work out of our Bellingham office and in the field across Whatcom County. Your first two weeks are in our Edmonds office with the team, then a day or two a week in Edmonds while you ramp, and every other Wednesday after that for professional development with the other property managers.
• Type: Full-time
• Compensation: $72,000 to $90,000 a year
• Experience: 2 years in property management required. Washington real estate license a plus.
• Reports to: VP of Property Management

Benefits: Health, dental and vision insurance. Retirement plan with matching. Paid time off. Parental leave. Professional development assistance. Employee assistance program. Employee discount. Referral program. Relocation assistance.

People with a criminal record are encouraged to apply.