Residential Program Supervisor - Mental Health

Options for Community Living, Inc.; Oakdale (NY); On-site; USD 64,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Generous PTO: wellness and vacation

403(b) retirement plan with employer

Employee Assistance Program

Tuition Assistance

Wellness Initiatives

Paid Training & On-the-Job Training

Promotional Opportunities

Life Insurance

Flexible Spending Account

Job summary

Options for Community Living, Inc. in Oakdale, NY is seeking a Residential Program Supervisor to lead the licensed mental health program and supervise staff at multiple sites.

The ideal candidate will meet QMHS standards (or equivalent), hold a relevant bachelor’s degree (or Social Worker license), have at least 1 year of experience with psychiatric disabilities, and possess a valid driver’s license with access to a vehicle. Salary range is posted and benefits are included.

Qualifications

• Meets QMHS standards for designation.
• Bachelor’s degree in human service-related discipline or licensed Social Worker.
• At least 1 year of experience with persons with psychiatric disabilities.
• Supervisory experience preferred.
• Valid driver’s license and access to a vehicle.

Responsibilities

• Train and supervise residential counselors and ensure program procedures are followed.
• Evaluate and coach staff; address disciplinary issues; hold regular staff meetings.
• Oversee development and review of individual service plans and progress notes.
• Ensure Medicaid-compliant services and proper billing.
• Coordinate contacts with local service providers to aid residents.
• Assist residents in obtaining public benefits and ensure program fees are paid.
• Ensure appropriate staffing and coverage for open shifts.
• Supervise household management to meet standards and budget guidelines.
• Maintain sites per agency standards and regulations.
• Coordinate QA activities such as audits and safety reports.
• Participate in quarterly record reviews and weekly site visits.
• Oversee medication management and adherence to procedures.
• Act as a Mandated Reporter per NYS protections.

Skills

QMHS designation

Experience with psychiatric disorders

Supervisory experience

Valid driver’s license

Education

Bachelor’s degree in human services or mental health field or Social Work license

Job description

Options for Community Living, Inc. is committed to helping Long Island’s most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island.

ENHANCED $2,000 SIGN-ON BONUS** Paid in two installments: $1,000 in first pay; $1,000 after 3 months in the position.

Options for Community Living, Inc. is looking for a Residential Program Supervisor to join our Mental Health Licensed Program! An ideal candidate should meet the following requirements:

• Must meet standards for designation as Qualified Mental Health Staff (QMHS).
• Bachelor's degree in human service-related discipline, or in a mental health discipline, or certified or licensed as a Social Worker
• One year of experience working with persons with psychiatric disabilities.
• Supervisory experience preferred.
• Valid driver’s license, safe driving record, valid auto insurance and access to a vehicle is required.

At least 5 years of qualifying experience* may be substituted for Bachelor's degree.

*QUALIFYING EXPERIENCE: Verifiable full-time residential or case management experience with persons with a history of mental illness.

Our Benefits include:

• Medical, Dental and Vision Insurance
• Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly
• 403(b) retirement plan with an employer match
• Employee Assistance Program
• Tuition Assistance
• Wellness Initiatives
• Paid Training & On-the-Job Training
• Promotional Opportunities
• Life Insurance
• Flexible Spending Account

Salary Range: $64,350/year - $70,000/year

The above salary range represents Options for Community Living’s good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity).

Schedule: Monday - Friday: 8:00 AM - 4:00 PM, with 1 weekend day per month.

Location: In person based out of our Oakdale location, with at least 1 day per week in the Ronkonkoma main office

Pay Type: Exempt

Responsibilities:

The Program Supervisor is responsible for supervision of residential staff and coordination of the program at the supervised site and several apartment sites. The Program Supervisor is responsible for monitoring each resident’s service plan and for ensuring that the overall activities of the residence conform to program objectives, policy, and procedures. The Program Supervisor reports directly to the Program Manager.

• Train and supervise residential counselors and ensure implementation of program procedures at program sites on a regular basis.
• Evaluate the performance of team members; provide regular feedback and coaching regarding employee performance. Address disciplinary issues as needed. Meet with staff regularly.
• Provide oversight, supervise, and coordinate the development and review of individual service plans, utilization reviews, service plan reviews, discharge plans and progress notes.
• Ensure services are provided to residents in accordance with Medicaid regulations. Ensure services are billed appropriately.
• Coordinate staff contacts with local service providers as needed to assist residents in accessing services and to share information.
• Facilitate process to ensure residents obtain applicable public benefits and ensure monthly payment of program fees.
• Ensure appropriate staffing at the residence, including hiring new staff members and ensuring coverage is obtained for open shifts when needed.
• Supervise household management activities to ensure conformance with program standards and budgetary guidelines.
• Ensure sites are maintained according to agency standards and any other applicable regulations.
• Coordinate quality assurance activities such as record audits, safety reports and data base reports.
• Participate in quarterly record review process.
• Conduct site visits one time weekly.
• Oversee the management of medication. Ensure that proper medication procedures are followed by staff and residents.
• Serve as Mandated Reporter according to the New York State Justice Center for the Protection of People with Special Needs.
• Report all incidents according to applicable rules and regulations.
• Provide on-call back-up to residential staff, on an ongoing basis, in the event of a medical or psychiatric emergency.
• Provide rotating coverage in the mental health residential on-call schedule for both the licensed and supportive housing programs.
• Any other appropriate tasks as assigned by management.

Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.