Residential Program Supervisor

Seneca Family of Agencies; Sacramento (CA); On-site; USD 83,000 - 97,000; Full time

Benefits offered by this job

Sign-on bonus

Mileage reimbursement

5 weeks of Paid Time Off

Relocation assistance may be available

Employer-paid Employee Assistance Plan

Job summary

Seneca Family of Agencies is seeking a Crisis Program Supervisor in Sacramento to lead a 24/7 youth-focused program. You will supervise direct care staff, oversee scheduling, documentation, and safety planning while ensuring equitable outcomes and trauma-informed care.

Responsibilities include hiring, staff development, crisis consultation, and collaboration with multidisciplinary teams. A strong commitment to diversity, equity, and inclusion is essential; this role includes salary with annual

Qualifications

• Minimum education of a master’s degree in a relevant mental health field.
• Experience in crisis work with minors and their families is required.
• Ability to lead and develop direct care staff and manage on-call rotation.

Responsibilities

• Provide individual and group supervision, coaching, training, and support to direct care staff.
• Lead hiring, onboarding, performance management, and staff development efforts.
• Foster a positive, anti-racist, equitable team culture for youth, families, and staff.
• Develop and manage staff schedules to ensure 24/7 program operations.
• Maintain awareness of youth in care and ensure safety planning and crisis response.
• Respond to crises and provide consultation and guidance to staff.
• Review and provide feedback on documentation to ensure compliance and billing accuracy.
• Monitor program performance, contracts, and required data reporting.
• Participate in an on-call rotation and coordinate with multidisciplinary teams.

Skills

Supervisory experience

Crisis supervision

Team leadership

On-call coordination

Education

Master’s degree in Social Work/Counseling/Psychology/Marriage & Family Therapy

Bachelor’s degree + 3 years experience

Job description

Now with a $2,000 sign-on bonus for new Seneca employees!

Are you a mental health professional with experience in crisis work with minors and their families? Ready to take on a leadership role? We're looking for a compassionate and organized leader to support and develop a team of direct care staff while ensuring high-quality, 24/7 services for youth and families. In this role, you will provide coaching, supervision, crisis support, and operational oversight, helping staff succeed and foster a positive, equity-centered team culture. As the Crisis Program Supervisor, you'll oversee scheduling, documentation, compliance, and program performance to ensure safety and effective youth-focused services.

About The Sacramento T-STRTP

The Sacramento T-STRTP (Transitional-Short Term Residential Therapeutic Program) serves children and youth ages 11–17 in a supportive, strength-based, culturally competent, youth-centered, family-driven, trauma-informed, family-like environment. The program provides short-term, individualized treatment designed to help children and youth stabilize at-risk behaviors that may interfere with permanency, with the goal of reducing re-entry into STRTP or higher levels of care. Through partnership with youth, caregivers, and other natural supports, Sacramento T-STRTP offers a space for healing, stability, and skill-building so youth can successfully transition back to a more permanent setting.

About Seneca

Seneca has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff and our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

Responsibilities

• Provide individual and group supervision, coaching, training, and support to direct care staff
• Lead hiring, onboarding, performance management, and staff development efforts
• Foster a positive team culture grounded in anti-racism, anti-oppression, and equitable outcomes for youth, families, and staff
• Develop and manage staff schedules to ensure safe and effective 24/7 program operations
• Maintain awareness of all youth in care and ensure appropriate safety planning and crisis response
• Respond to crises and provide consultation, guidance, and support to staff as needed
• Review, approve, and provide feedback on documentation to ensure compliance, quality standards, and accurate billing
• Monitor program performance, contract requirements, and required data tracking and reporting
• Participate in an on-call rotation and collaborate with multidisciplinary teams to support program operation

Qualifications

REQUIRED:

• Education/Experience Requirements:
• Master’s degree in Social Work/Counseling/Psychology/Marriage & Family Therapy OR
• Bachelor’s degree + 3 years of experience
• Applicable experience can include paid or unpaid experience working with youth or families, working in a mental health setting or providing crisis support to youth
• Be part of a rotating emergency on-call system, scheduled ahead of time
• At least 21 years of age
• Valid driver's license, access to personal vehicle
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements

Preferred

• Ability to work as part of and facilitate the development of a multi-disciplinary team
• Strong critical-thinking, organizational, and presentation skills
• Supervisory experience

SCHEDULE

• Full Time
• Tuesday/Thursday 12p-8p and Wednesday/Friday/Saturday 2p-10p
• Exact schedule can be determined with the Program Director
• Rotating on-call shift scheduled ahead of time

Benefits

• Starting at $83,319 - $97,319 per year
• Actual salary dependent on creditable experience above the minimum qualifications
• Salary increase every year
• $2,000 sign-on bonus for new Seneca employees
• Additional compensation upon passing the bilingual language proficiency exam
• Mileage reimbursement
• Stipends provided to staff members participating in the emergency on-call shifts
• Comprehensive employee benefits package:
• Medical, dental, vision, chiropractic, acupuncture, fertility coverage
• Long-term disability, family leave, and life insurance
• 50% paid premiums for dependents
• 403b Retirement Plan
• Employer-paid Employee Assistance Plan
• 5 weeks of Paid Time Off and holiday pay for required holiday shifts
• Seneca is a Public Service Loan Forgiveness certified employer
• Specialized training and development opportunities through Seneca's Training department
• Promotional opportunities across California
• Relocation assistance may be available

This job is sponsored by Sacramento County.