Residential Program Supervisor

The Bridge Family Center; Hartford (CT); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Employer paid life insurance

Flexible Spending Plans

403(b) with match

19 days vacation to start (increasing)

Paid sick time

Personal time

8 paid holidays

Job summary

The Bridge Family Center is seeking a Program Supervisor in Hartford, CT to oversee behavioral management of youth involved with DCF and to guide staff in a trauma-informed, therapeutic culture. The role focuses on enforcing the program's behavioral strategies and ensuring policies are followed.

The position requires a Bachelor’s in Human Services or related field (strongly preferred) and experience with at-risk adolescents, including residential settings.

Qualifications

• Bachelor's degree strongly preferred; two years’ experience with at-risk adolescents, especially with emotional/behavioral needs.
• Excellent communication and interpersonal skills; ability to set boundaries and build rapport with residents.
• Must have a valid Connecticut driver’s license with clean record and ability to transport clients. Certifications or eligibility: TCI, Adult First Aid/CPR, DCF Medication Administration.

Responsibilities

• Ensure shift compliance with program requirements and expectations.
• Review daily activity schedules; supervise residents’ routine, chores, and living skills.
• Supervise Youth Workers on shift; provide corrective actions as needed.
• Teach and train direct care staff through role modeling for therapeutic interactions.
• Serve as crisis on-shift point person; liaise with on-call manager, RN, EMS, DCF, and law enforcement.
• Maintain resident files: incident reports, shift docs, appointments, and required info.
• Engage residents in positive peer interactions; monitor staff-resident interactions.
• Collaborate with Program Manager and Clinical Coordinator to review residents and treatment plans.
• Implement behavioral management strategy with residents on shift.
• Assist with intakes and discharge to the STTAR Home; transport clients as needed.
• Perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Staff supervision

Crisis management

Education

Bachelor's Degree in Human Services or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

WINIFRED HOUSE Full Time Hartford, CT, US

Salary Range: $24.00 To $26.00 Hourly

The Bridge Family Center is currently searching for a full time Program Supervisor to oversee the behavioral management of DCF involved youth and provides guidance and support to staff in its Hartford STTAR home serving adolescent males. The Supervisor will work with Youth Workers to create and maintain a healthy, therapeutic, safe, and trauma-informed culture by enforcing program expectations. This position will involve effective use of the Bridge’s residential behavior management strategy. The Program Supervisor is also responsible for ensuring that all program policies and procedures are adhered to at all times.

The Bridge Family Center offers competitive pay and great benefits, including:

• Medical/Vision, Dental, Employer paid life insurance, Flexible Spending Plans, 403(b) with match, 19 days of vacation to start (increasing annually for the first 5 years), paid sick time, personal time, and 8 paid holidays.

The hours of this position will be Tuesday - Saturday 2:00 PM - 10:00 PM.

Primary Responsibilities

• 1. Ensure that the shift is complaint with program requirements and expectations.
• 2. Review and supervision of daily activity schedules, maintaining routine of residents, and supervision of chores and other tasks, and daily living skills, as needed.
• 3. In conjunction with the Program Manager, provide supervision of the Youth Workers on shift and directs their interactions with residents as necessary. This may include providing corrective actions for staff.
• 4. Teaches and trains direct care staff through role modeling to effectively provide therapeutic interactions.
• 5. Act as the point person for crisis management, as necessary, while on shift. Serve as the liaison between on-call manager, Program RN, EMS, DCF, and law enforcement.
• 6. Oversee the maintenance of resident’s files relative to incident reports, daily shift documentation, resident appointments, and any other required information.
• 7. Engage residents in positive peer interaction, and monitor interactions between staff and residents.
• 8. Work in collaboration with Program Manager and Clinical Coordinator to review each resident and assist in carrying out treatment plan objectives.
• 9. Effectively carry-out the behavioral management strategy with the program residents.
• 10. Assist with intakes and the discharge of participants into the STTAR Home, as needed.
• 11. Transportation of clients, as required.
• 12. Other duties as assigned.

Qualifications:

Bachelor’s Degree in Human Services or related field strongly preferred, and at least two years’ experience working with at-risk adolescents, particularly with significant emotional, behavioral, and psychiatric needs. Experience working with adolescents in a residential setting strongly preferred. Must have ability to set professional boundaries and limits as well as develop positive rapport with residents. Must also possess excellent communication and interpersonal skills and ability to communicate well with co-workers and internalize supervision. Must also have a valid Connecticut driver’s license, with a clean driving record, and the ability to transport clients. Must also possess the following certifications, or be eligible to obtain these after hire: Therapeutic Crisis Intervention (TCI), Adult First Aid/CPR, and DCF Medication Administration. The employee must also be able to conduct a physical intervention (training in TCI Certification required) when a resident is in crisis. Cultural sensitivity and competency required. Bilingual skills a plus.

Note: This job description is intended to provide an overview of the responsibilities and duties of the Residential Supervisor position. It is not exhaustive and may be subject to change or modification based on the needs of the organization.