Residential Program Manager (IDD Services)

Community Options, Inc.; Chattanooga (TN); On-site; USD 39,600 - 48,400; Full time

Benefits offered by this job

Competitive Insurance Benefits (Medical, Dental, Vision)

Paid Holidays

Generous PTO

403b Retirement Plan

University partnerships with tuition reduction

Job summary

Community Options, Inc. is seeking an experienced Residential Program Manager in Chattanooga to lead a team providing tailored care for individuals with disabilities. The role requires communication with families and managing day-to-day operations to achieve program goals.

Starting salary is $44,000 per year and includes competitive benefits like medical insurance, PTO, and career growth opportunities. Ideal candidates will have relevant experience and a dedication to supporting individuals' needs.

Qualifications

• Two years’ full-time work experience in supporting people with disabilities required.
• Valid driver’s license with a satisfactory driving record is essential.
• Knowledge of state regulatory agency operations relevant to supporting individuals with disabilities.

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed.
• Develop and implement activity programs tailored for individuals.
• Communicate with families of individuals supported as needed.

Skills

Experience in supporting people with disabilities

Effective communication

Time management

Education

Bachelor's degree (preferred)

High school diploma or equivalent

Job description

Community Options, Inc. is a national non‑profit agency providing services to individuals with disabilities in 12 states.

We are actively seeking an experienced Residential Program Manager in Chattanooga, TN. The Program Manager leads a team to provide person‑centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day‑to‑day operations and challenges to achieve programmatic goals.

Starting pay is $44,000 per year.

Schedule: May require flexible hours, including evenings, weekends, and on‑call rotation.

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum
• Communicate with the families and guardians of individuals we support as needed
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Ensure program documentation and billable records are completed accurately and timely
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Minimum Requirements

• Bachelor's degree preferred; High school diploma or equivalent required
• Two years’ full‑time work experience in supporting people with disabilities
• Valid driver’s license with a satisfactory driving record
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Working Conditions

• Work in residential programs, day programs, and in the community
• Schedule may change due to business needs and may include evening and weekend hours
• May be required to be on‑call in cooperation with other management staff

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays - Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction

Community Options is an Equal Opportunity Employer M/F/D/V.