Residential Program Manager

Pinnacle Services, Inc.; Minnesota; On-site; USD 60,000 - 80,000; Full time

Job summary

Pinnacle Services, Inc. is seeking a full-time Residential Program Manager to oversee operations at our residential sites in the Minnesota Metro area. Ideal candidates will manage service delivery, support individuals with disabilities, and ensure quality assurance. This position offers comprehensive benefits and a collaborative team environment dedicated to person-centered care.

Benefits

Health Insurance

Vision Insurance

Life Insurance

Flexible Spending Account

Paid Time Off

401K eligibility

Short Term Disability

Voluntary Life Insurance

Dental Insurance

7 Holidays

Qualifications

• Driver's license and access to reliable transportation required.
• At least one year of direct care experience in a 245D licensed setting.
• Experience working with individuals with disabilities preferred.

Responsibilities

• Oversee day-to-day operations of residential site.
• Coordinate staff scheduling for service delivery.
• Ensure compliance with licensing and service delivery requirements.

Skills

Direct care experience

Supervisory experience

Person-centered practices

Coaching of Direct Support Professionals

Quality assurance

Education

Baccalaureate degree in human services or related field

Associate degree in human services or related field

Diploma in human services or related field

Tools

Therap

Job description

1 week ago Be among the first 25 applicants

Looking to advance your human services career in a community residential services setting? Want to join a team that is flexible, responsive, and knowledgeable? Our mission at Pinnacle Services is to ensure that quality services are provided to the people we serve, so that they may achieve their full potential and realize their dreams. Do you share our values? Come work with us! We are seeking a full-time Residential Program Manager to oversee the day-to-day operations of one of our residential sites located in the Metro area.

• Oversight of site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, maintaining supplies and groceries
• Coordination of staff scheduling to ensure consistent service delivery
• Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements
• Providing active support and direct care to individual(s) with developmental disabilities and/or mental health diagnoses, including personal and medical cares as necessary
• Providing initial and ongoing training, direct supervision, and coaching of Direct Support Professionals
• Ensuring medication administration compliance through regular review, observation, and follow up on medication errors.
• Prioritizing the use of person-centered practices and positive strategies to support the individual(s) served in the quality of life they want to live, and the skill sets they would like to develop to support that quality of life
• Serving as the emergency contact and first point of contact for individual(s) served, Direct Support Professionals, and external stakeholders/Support Team

Residential Program Manager Salary/Schedule:

$19.25/hour and Flexible scheduling which includes a blend of direct care and administrative work and includes at least every other weekend and on-call responsibilities.

Traditional Benefits for Full-Time Employees

• Health Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Voluntary Life Insurance
• Flexible Spending Account
• Paid Time Off
• 7 Holidays
• 401K Eligible to contribute 6 months from start date.

Pinnacle Service Inc. provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals that we support through, residential services, in-home care, case management and other supportive programs. We have ambitious standards and go above and beyond in our organization to set ourselves apart from the others.

Requirements:

Description:

Residential Program Manager Description:

Looking to advance your human services career in a community residential services setting? Want to join a team that is flexible, responsive, and knowledgeable? Our mission at Pinnacle Services is to ensure that quality services are provided to the people we serve, so that they may achieve their full potential and realize their dreams. Do you share our values? Come work with us! We are seeking a full-time Residential Program Manager to oversee the day-to-day operations of one of our residential sites located in the Metro area.

Residential Program Manager Responsibilities

• Oversight of site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, maintaining supplies and groceries
• Coordination of staff scheduling to ensure consistent service delivery
• Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements
• Providing active support and direct care to individual(s) with developmental disabilities and/or mental health diagnoses, including personal and medical cares as necessary
• Providing initial and ongoing training, direct supervision, and coaching of Direct Support Professionals
• Ensuring medication administration compliance through regular review, observation, and follow up on medication errors.
• Prioritizing the use of person-centered practices and positive strategies to support the individual(s) served in the quality of life they want to live, and the skill sets they would like to develop to support that quality of life
• Serving as the emergency contact and first point of contact for individual(s) served, Direct Support Professionals, and external stakeholders/Support Team

Residential Program Manager Salary/Schedule:

$19.25/hour and Flexible scheduling which includes a blend of direct care and administrative work and includes at least every other weekend and on-call responsibilities.

Traditional Benefits for Full-Time Employees

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Voluntary Life Insurance
• Flexible Spending Account
• Paid Time Off
• 7 Holidays
• 401K Eligible to contribute 6 months from start date.

Pinnacle Service Inc. provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals that we support through, residential services, in-home care, case management and other supportive programs. We have ambitious standards and go above and beyond in our organization to set ourselves apart from the others.

Requirements:

Residential Program Manager Qualifications:

• Driver's license, current automobile insurance, and access to reliable transportation
• At least one year of direct care experience working in a 245D licensed setting
• Previous supervisory experience.
• Experience using Therap
• Meet one of the following DHS Program Coordinator Standards:

possess a baccalaureate degree in a field related to human services, education, or health and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;

possess an associate degree in a field related to human services, education, or health and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;

possess a diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older or equivalent work experience providing care or education to vulnerable adults or children; or

possess a minimum of 50 hours of education and training related to human services and disabilities; and

possess four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified.

Preferred Qualifications:

• 3 years of direct care experience in a 245D licensed setting
• 2 years of supervisory experience in a 245D licensed setting
• Knowledge of the basic skills used in DBT (Dialectical Behavior Therapy)
• Experience working with individuals with RAD, PTSD, FASD, Bipolar Disorder, and Borderline Personality Disorder

Locations Available:

• South Minneapolis
• New Hope
• St Louis Park
• Champlin

Compensation details: 19.25-19.25 Hourly Wage

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Individual and Family Services

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