Residential Program Director - Salem, MA

Ne Arc; Danvers (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Generous time off (holiday, vacation,

Job summary

Northeast Arc (NeArc) in Salem, MA is seeking a Residential Program Director to oversee day-to-day operations of the assigned residence(s) and ensure compliance with DDS requirements. You will provide quality living supports, supervise staff, and promote person-centered care aligned with agency mission.

Responsibilities include staff leadership, documentation accuracy, safety planning, and active participation in agency meetings and trainings. A strong background in human services is essential.

Qualifications

• BS/BA degree strongly preferred with relevant human services background.
• Experience supporting adults with developmental disabilities or in human services.
• Knowledge of safety, regulatory requirements and documentation standards.

Responsibilities

• Oversees day-to-day operation of assigned residence(s) and ensures policy compliance.
• Provides quality living supports, supervision to individuals and staff.
• Leads staff, coordinates shifts, and ensures safety ratios are maintained.
• Maintains required documentation including ISP, health records and reports.
• Participates in meetings and trainings as required by the agency.

Skills

Staff supervision

Leadership

Safety awareness

Education

BS/BA

HS Diploma/GED

Tools

Microsoft Office

Kronos

Job description

Residential Program Director - Salem, MA

Come join one of Massachusetts' most established, innovative, and passionate organizations at our Mason home.

Job Summary: Oversees the day-to-day operation of the assigned residence(s), including implementing agency policy and practice and ensuring compliance with the statutory requirements of the Department of Developmental Services (DDS). Fulfills programmatic responsibilities by providing quality living supports and supervision to individuals with intellectual and physical disabilities and staff. Ensures that the Northeast Arc (NeArc) Residential Division reflects the mission statement and vision of the agency.

Primary Responsibilities:

• Provides responsive, effective residential supports and leads staff in creating an atmosphere that places individual respect, dignity, and empowerment above all else.
• Work as part of the Residential Team, including assisting peers as needed, providing Residential Office Coverage and having a working knowledge of all Residential Homes and Systems.
• Utilize a PBS approach when working with staff and individuals, including promoting the agency objectives related to personal growth, community involvement and decision making.
• Complete required documentation completely and accurately, including ISP Documentation, Health Care Records, HCSIS, Incident Reporting, Weekend Notes, House Profiles, Vacation Memos, Staffing Schedules and House Committee Reports.
• Participate in Directors Meetings, Clinical Meetings, JAMM meetings, QAs and other meetings as deemed necessary. Participate in Agency trainings and Committees as assigned.
• Ensure House Books and Systems are in compliance with Residential Standards, QA Tools and DDS Survey and Certification, including, Fire Drill Logs, Resource Manuals, House Meeting Books, Confidential Books, Medical Books, Money Books and Data Books.
• Maintain and follow a current safety plan, including training staff, conducting fire drills and reporting any issues. Ensure minimum safety ratios are maintained at all times.
• Hire, organize and coordinate staff to meet the goals of the agency. Facilitate staff meetings and provide on-site supervision and support to staff. Be approachable and responsive to staff.
• Have a working knowledge of computer systems, including Microsoft Office and Kronos.

Requirements:

• BS/BA strongly preferred, HS Diploma/GED and minimum of three years prior experience supporting adults with developmental disabilities or within human services.
• A desire to assist people in achieving their dreams and goals.
• Maintain certifications as required in Northeast Arc Policy and Procedures, including but not exclusive to: First Aid, CPR, MAPs, Vehicle Safety, Human Rights and Fire Safety. Maintain a valid Massachusetts driver’s license.
• Must be able to work at a desk/computer in an office environment and also be physically able to provide direct support to individuals in their homes

What We Offer You!

• Generous time off (holiday, vacation, sick)