Residential Program Administrator: Lead Operations & Training

Mount Rogers; Virginia; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Mount Rogers is seeking a Program Administrator I to oversee the day-to-day operations of a congragate residential program. The role includes scheduling and supervising residential specialists, budget oversight, and program planning for individuals within the facility.

The position requires a Bachelor’s degree or higher (or equivalent education/experience), and may favor QMHP credentials. Valid driver’s license and state/regulatory compliance knowledge are essential.

Qualifications

• A bachelor’s degree or higher required or equivalent education and or experience or LPN/RN is required.
• Valid Driver's License and copy of DMV safe driving record required.
• U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.

Responsibilities

• Recruit, train, direct, schedule, supervise, and evaluate staff to deliver services.
• Oversee training and treatment program design reviewed quarterly.
• Monitor compliance with DBHDS licensure, Medicaid, and Human Rights standards.
• Assist in facility management including housekeeping, maintenance, and food service.
• Maintain facility budget including billing, disbursements, and revenue reports.
• Supervise activities per treatment plans and document data for regulatory needs.
• Provide ongoing behavioral assessment and develop treatment plans with the team.

Skills

Program planning

Program evaluation

Needs assessment

Resource coordination

Budgeting

Counseling

Organizing

Decision making

Education

Bachelor's degree or higher

LPN/RN preferred

QMHP preferred

Job description

Direct Care Service Providers (e.g., Non-licensed; registered; certified)

The Program Administrator I oversees the day-to-day activities of the congragate residential program. Activities include but are not limited to: scheduling and supervision of residential specialist; budget oversight; program planning for individuals; participation in regularly scheduled meetings; and overall physical management of the facility.

• Recruit, train, direct, schedule, supervise, and evaluate staff in such a way as to provide opportunities for professional development and to ensure effective and appropriate delivery of services to individuals. Work with and respond to parents/families/guardians needs and concerns, and encourage their participation in their person's programing.
• Oversee the design of training and treatment programs for individuals. Programming and training may be reviewed by an interdisciplinary team and a psychiatric team on a quarterly basis.
• Monitor compliance with the Department of Behavioral Health and Developmental Services (DBHDS) licensure standards, Medicaid regulations, Human Rights and Licensing standards in addition to other regulatory standards.
• Assist in the physical facility, including such tasks as oversight of housekeeping, maintenance, grounds upkeep, food service, and purchase and procurement.
• Assist in maintaining a facility budget to include such tasks as billing and fee collection, supervision of program disbursements and charge accounts, and submission of regular reports of revenues/expenditures. Provide routine quality reviews of staff documentation to ensure compliance with applicable Agency and regulatory standards.
• Supervise program activities in accordance with individual treatment plans and, as necessary, to provide direct training and counseling to consumers. Maintain a record keeping and data collection system appropriate to the needs of the individuals served and adequate to meet regulatory requirements.
• Provide routine review of all programmatic aspects, including but not limited to staff documentation of service delivery, timely reporting of critical incidents, completion of follow-up as recommended by other professionals (i.e., Quality Assurance staff, Service Coordinators, Medical staff, etc.).
• Provide on-going functional assessment of behavior, develop a mechanism to track behavior, in consultation with individuals and their support team, and develop treatment plans. Utilize recovery orientated and Person-Centered Practices to design programming. Manage Customized Rate application submission and present necessary restrictive plans to Internal Review Team and Local Human Rights Committee, as needed.

OTHER DUTIES :

• To provide 24-hour on-call coverage for emergencies and supervision.
• Knowledge of treatment, training and care issues for people who have been dually diagnosed
• Knowledge ofsupervisory practices and supervisory skills.
• Knowledge of program planning and management.
• Skills in program planning and evaluation, needs assessment, and resource coordination.
• Skills in decision making, observation, communication, budgeting, counseling, and organizing.
• Knowledge of nutrition and safety.
• Math and accounting skills.
• Knowledge ofbasic medical practices and medication administration procedures.

Job Requirements:

EXPERIENCE/EDUCATION REQUIRED :

A bachelor’s degree or higher requiredor equivalent education and or experience or LPN/RN is required. QMHP is preferred. Supervisory experience is preferred.

Valid Driver's License and copy of DMV safe driving record required.

U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.