Program Administrator I

Mount Rogers Community Services Board; Galax (VA); On-site; USD 52,000 - 78,000; Full time

Job summary

Mount Rogers Community Services Board seeks a Program Administrator I to oversee a congregate residential program, directing day-to-day activities and ensuring high-quality services for consumers.

The role includes scheduling and supervising staff, budgeting, program planning, and compliance with licensure and Medicaid standards. Strong emphasis on data collection and coordination with regulatory teams is required.

Qualifications

• A bachelor’s degree or higher is required or equivalent education/experience; LPN/RN also acceptable.
• QMHP is preferred.
• Supervisory experience is preferred.
• Valid Driver's License and DMV record required.

Responsibilities

• Oversee day-to-day activities of the congregate residential program.
• Schedule and supervise residential staff; ensure professional development.
• Manage budget oversight, billing and revenue reports.
• Ensure compliance with licensure standards and regulatory requirements.
• Coordinate program planning and treatment for consumers.
• Maintain records and data collection for regulatory needs.

Skills

Staff supervision

Budget oversight

Program planning

Training delivery

Data collection

Communication

Counseling

Organizing

Education

Bachelor’s degree or higher

QMHP preferred

LPN/RN possible

Tools

Medication administration procedures

Job description

Direct Care Service Providers (e.g., Non-licensed; registered; certified)

The Program Administrator I oversee the day-to-day activities of the congregate residential program. Activities include but are not limited to scheduling and supervision of residential specialist, budget oversight, program planning for consumers, participation in regularly scheduled meetings, and overall physical management of the facility.

ESSENTIAL FUNCTIONS :

• Recruit, train, direct, schedule, supervise, and evaluate staff in such a way as to provide opportunities for professional development and to ensure effective and appropriate delivery of services to the consumers and work with and respond to parents/families/guardians’ needs and concerns, and to encourage their participation in their person's programing.
• Oversee the design of training and treatment programs for consumers. Programming and training may be reviewed by an interdisciplinary team and a psychiatric team on a quarterly basis.
• Monitor compliance with DMHMRSAS licensure standards, Medicaid standards, and other regulatory standards.
• Assist in the of a physical facility, including such tasks as oversight of housekeeping, maintenance, upkeep of the facility and grounds, food service, and purchase and procurement.
• Assist in maintaining a facility budget to include such tasks as billing and fee collection, supervision of program disbursements and charge accounts, and submission of regular reports of revenues/expenditures.
• Supervise program activities in accordance with individual treatment plans and, as necessary, provide direct training and counseling to consumers. To maintain a record keeping and data collection system appropriate to the needs of the consumers served and adequate to meet regulatory requirements.
• Knowledge of treatment, training and care issues for people who have been dually diagnosed
• Knowledgeofsupervisory practices and supervisory skills.
• Knowledge of program planning and management.
• Skills in program planning and evaluation, needs assessment, and resource coordination.
• Skills in decision making, observation, communication, budgeting, counseling, and organizing.
• Knowledge of nutrition and safety.
• Math and accounting skills.
• Knowledgeofbasic medical practices and medication administration procedures.

EXPERIENCE/EDUCATION REQUIRED :

A bachelor’s degree or higher requiredor equivalent education and or experience or LPN/RN is required. QMHP is preferred. Supervisory experience is preferred.

Valid Driver's License and copy of DMV safe driving record required.

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