Residential Plumbing Tech: Service, Sales & Growth

Home Comfort USA; United States; On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Top-tier benefits package

Competitive pay with incentives

Medical, dental & vision insurance

PTO & paid holidays

401(k) & IRA options

Company vehicle

Gas card & tablet

Ongoing training & development

Career advancement opportunities

Year-round stable work

Supportive team culture

Job summary

Home Comfort USA is seeking an experienced residential plumber to diagnose, repair and maintain plumbing systems in homes across our community. You will perform service, repair, and replacement work on water heaters, fixtures, faucets, toilets, and piping, while educating homeowners on recommended solutions and upgrade options.

A strong emphasis on customer service and safety. Ideal candidates have 3+ years of residential plumbing experience, a valid driver's license, and the ability to use

Qualifications

• Minimum 3 years of residential plumbing service experience.
• Proven ability to diagnose and repair residential plumbing systems.
• Experience presenting repair and replacement options to homeowners.
• Strong customer service and communication skills.
• Sales experience in residential service plumbing preferred.
• Ability to build rapport and earn customer trust.
• Knowledge of local plumbing codes and industry best practices.
• Valid driver's license with an acceptable driving record.
• Ability to use tablets, mobile applications, and digital invoicing systems.
• Strong problem-solving and time-management skills.

Responsibilities

• Diagnose, repair, and maintain residential plumbing systems and fixtures.
• Perform service, repair, and replacement work on water heaters, fixtures, faucets, toilets, garbage disposals, shut-off valves, and piping systems.
• Identify plumbing deficiencies and educate homeowners on recommended solutions.
• Present repair, replacement, and upgrade options using a consultative sales approach.
• Generate and close sales for plumbing services, water heaters, filtration systems, fixture upgrades, repipes, and other residential plumbing solutions.
• Provide accurate estimates and clearly explain pricing, warranties, and financing options.
• Deliver an exceptional customer experience during every service call.
• Maintain detailed service records, invoices, and job documentation.
• Ensure all work is completed in compliance with local plumbing codes and company standards.
• Maintain a clean, organized, and safe work environment.
• Participate in ongoing technical and sales training programs.
• Meet or exceed performance, customer satisfaction, and sales goals.

Skills

Diagnosing issues

Repairing plumbing

Customer service

Sales experience

Rapport building

Code knowledge

Driver's license

Digital tools familiarity

Time management

Tools

Tablets & mobile apps

Digital invoicing

Job description

Home Comfort USA is seeking an experienced residential plumber to diagnose, repair and maintain plumbing systems in homes across our community. You will perform service, repair, and replacement work on water heaters, fixtures, faucets, toilets, and piping, while educating homeowners on recommended solutions and upgrade options.

A strong emphasis on customer service and safety. Ideal candidates have 3+ years of residential plumbing experience, a valid driver's license, and the ability to use