Residential Plumber - Flat-Rate Pricing + On-Call Bonus

Thirty Madison Ventures; Greenwich (CT); On-site; USD 39,000 - 67,000; Full time

Benefits offered by this job

New company truck with tools

Employer-paid health plan

Time and a half for on-call

Uncapped truck bonus

Gusto payroll processing

Job summary

Thirty Madison Ventures is seeking a Residential Service Plumber in Greenwich, CT. You will perform residential plumbing service and install work, diagnose issues, and explain findings to homeowners in plain language. You will present upfront, flat-rate pricing and deliver a five-star customer experience.

The role includes a company-provided truck, on-call emergency duties with time-and-a-half, and guaranteed 40-hour pay, with benefits and growth opportunities through the company network.

Qualifications

• Valid, clean driver's license.
• Connecticut P2 plumbing license.
• Experience performing residential plumbing service and install work.
• Strong communication skills — educate homeowners, not a high-pressure sales approach.
• Organized, detail-oriented; maintain tools and truck.

Responsibilities

• Perform residential plumbing service and install work — most jobs completed in 1–2 days, larger boiler jobs 4–5 days.
• Diagnose issues thoroughly, addressing root cause rather than just the immediate symptom.
• Conduct a full home plumbing walk-through on service calls and explain findings to the homeowner in plain language.
• Present upfront, flat-rate pricing options using the company price book — no hourly billing, no surprise invoices.
• Build trust and rapport with homeowners to create a five-star customer experience.
• Keep your company-provided van and tools organized and job-ready.
• Participate in the rotating on-call schedule for genuine emergency calls.

Skills

Plumbing license

Residential service experience

Customer communication

Tool & truck maintenance

Tools

CRM software

Job description

Thirty Madison Ventures is seeking a Residential Service Plumber in Greenwich, CT. You will perform residential plumbing service and install work, diagnose issues, and explain findings to homeowners in plain language. You will present upfront, flat-rate pricing and deliver a five-star customer experience.

The role includes a company-provided truck, on-call emergency duties with time-and-a-half, and guaranteed 40-hour pay, with benefits and growth opportunities through the company network.