Residential Officer

State of Iowa; Marshalltown (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off including vacation and-s

Health, Dental and Vision Insurance

IPERS Retirement package

Flexible Spending Accounts

Life Insurance

Employee Assistance Programs

Employee Discount Programs

Job summary

State of Iowa / Iowa Department of Corrections is hiring a Residential Officer for a 24-hour community-based facility in Marshalltown. The role focuses on facilitating pro-social behavior, observing client interactions, and supporting case management to reduce reoffending and promote safety.

The position requires strong communication, a collaborative mindset, and the ability to respond effectively in emergencies.

Qualifications

• High school diploma or GED required.
• Ability to work in a 24-hour facility and weekend shifts.
• Strong communication and relationship-building skills.

Responsibilities

• Conduct facility security checks and searches.
• Transport clients within the community.
• Use motivational interviewing and cognitive behavioral strategies.
• Support case managers and clients in achieving goals.
• Observe and assess client behavior and interactions.
• Respond to emergencies with appropriate safety measures.

Skills

Communication skills

Relationship building

Independent judgment

Emergency response

Education

High school diploma or GED

Job description

Are you passionate about making a positive impact in your community?

Do you thrive in dynamic and demanding situations?

If so, we have an exciting opportunity for you to become a key player in preparing clients for successful reentry into society as a Residential Officer at the Iowa Department of Corrections.

As a Residential Officer in our 24-hour community-based corrections facility, you will be a direct service provider, engaging in high-contact interactions with clients. You will play an essential role in eliciting and supporting pro-social behaviors, with a focus on programming that fosters personal growth and reduces the risk of reoffending.

We value initiative and independent judgment, and you will be part of a cohesive multidisciplinary team, working collaboratively to observe and assess client behaviors and interactions. Your exceptional communication skills and ability to build quality relationships with clients will be essential in driving positive change.

Your responsibilities will encompass a diverse range of tasks from conducting facility security checks and searches to transporting clients within the community. You'll be trained to employ effective behavior change techniques, such as motivational interviewing and cognitive behavioral strategies, to facilitate lasting transformation.

Your dedication to client welfare extends to supporting case managers and clients in achieving their goals, considering individual needs, disabilities, trauma, and cultural responsiveness. Safety is paramount, and you will be prepared to respond to emergencies using appropriate defensive tactics and life‑saving measures.

We value integrity, ethical conduct, and attention to detail in all aspects of our work, and we invite you to become an integral part of our team dedicated to transforming lives and promoting community safety.

This is a full-time, fixed schedule position.

Hours of work: Saturday‑Tuesday, 12 a.m. to 8 a.m. and Wednesday 8 a.m. to 4 p.m., with Thursday and Friday off.

As a State of Iowa Employee, you will also receive a robust benefits package including:

• Paid time off including vacation, paid holidays, and sick leave with no cap on the sick leave hours that you can accrue
• Excellent Health, Dental and Vision Insurance Package
• IPERS Retirement package and option for deferred compensation
• Flexible Spending Accounts (medical and dependent care)
• Free Life Insurance
• Employee Assistance Programs
• Employee Discount Programs

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Graduation from high school, GED, or equivalency.