Residential Mortgage Advisor & Relationship Builder

First National Bank of Pennsylvania; State College (Centre County); On-site; USD 55,000 - 85,000; Full time

Job summary

First National Bank of Pennsylvania is seeking a Mortgage Banking Consultant to originate residential loans through internal and external referrals. You will counsel customers on lending options, manage the loan pipeline, and support banking partnerships while delivering outstanding service.

A strong client-focus and licensing is required. The role emphasizes risk-aware lending practices, teamwork, and meeting personal production and sales goals within a collaborative Mortgage Administration

Qualifications

• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.
• Ability to use general office equipment.
• Ability to use a personal computer and job-related software.
• MS Word - Basic Level.
• MS Excel - Basic Level.
• MS PowerPoint - Basic Level.
• BS or BA degree preferred.
• Must possess a Nationwide Mortgage Licensing System and Registry identifier. Experience with Easylender, Uni-form and Genesis.

Responsibilities

• Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
• Counsels customers on lending options and solutions to meet their needs.
• Supports and facilitates key banking partnerships.
• Provides excellent service and supports an outstanding customer mortgage experience. Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
• Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner. Assists with recruiting and hiring of support team members as needed.
• Performs other related duties and projects as assigned.

Skills

Customer service

Communication skills

Organizational skills

MS Word

MS Excel

MS PowerPoint

BS/BA preferred

NMLS identifier

Mortgage software

Education

High School or GED

Tools

Easylender

Uni-form

Genesis

Job description

First National Bank of Pennsylvania is seeking a Mortgage Banking Consultant to originate residential loans through internal and external referrals. You will counsel customers on lending options, manage the loan pipeline, and support banking partnerships while delivering outstanding service.

A strong client-focus and licensing is required. The role emphasizes risk-aware lending practices, teamwork, and meeting personal production and sales goals within a collaborative Mortgage Administration