Residential Monitor FT

Chrysalis Center Inc; Hartford (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

Chrysalis Center Inc in Hartford, CT seeks a Residential Monitor to provide community support and case management in a Recovery House serving individuals with mental health and substance use challenges. Responsibilities include direct care, housing support, assessments, recovery planning, and facilitation of self-help groups.

The role requires strong organizational and interpersonal skills, confidentiality, experience in mental health/substance abuse, bilingual Spanish preferred, valid driver's

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of experience in mental health or substance abuse fields preferred.
• Masters’ degree may be considered in lieu of general experience.
• Bi-lingual Spanish preferred.

Responsibilities

• Provide community support and case management services in a Recovery House.
• Perform direct care, 24/7 monitoring, and support daily living skills.
• Complete assessments, update recovery plans, and document required paperwork.
• Develop relationships with clinical, educational, vocational and other social service agencies.
• Facilitate self-help and advocacy groups for program participants.
• Oversee shift operations, including room checks, meal preparation, and group activities.
• Maintain confidentiality and HIPAA compliance.

Skills

Crisis de-escalation

Interpersonal skills

Confidentiality

Time management

Communication (verbal)

Communication (written)

Education

High School Diploma

Master’s degree considered in lieu of experience

Tools

Microsoft Office

Electronic Health Record (EHR)

Job description

POSITION SCOPE:This position will provide community support/case management services. Responsibilities will primarily consist of the provision of direct care, and will be 24/7 monitoring in a Recovery House serving the mental health and addiction services population. Residential Monitors work duties generally consist of guiding, assisting and supporting individuals who have complex psychiatric, substance abuse, medical, social and legal issues to improve their daily living skills, and assist them in their recovery process. Hours may vary by program.ESSENTIAL RESPONSIBILITES:Provides a full range of community support services which may include targeted case management, housing, as well as teaching skill development.Completes timely rehabilitation assessment, reassessments and completes/updates recovery plans.Engages clients and works in partnership to increase or maintain involvement in learning, motivation of change, working and social activities.Pursues best practice outcomes for clients in continuing education, employment and socialization.Develops relationships with clinical, educational, vocational and other social service agencies in order to effectively support clients with increasing levels of independence.Provides continuous assessments, modifies interventions as appropriate and completes documentation, of required paperwork based on funder/program/agency requirements.Provides transportation to clients as appropriate utilizing personal vehicle for agency business.Assist in the facilitation of self-help and advocacy support groups for program consumers.Attends and participates in all required meetings.Adheres to all Chrysalis Center, Inc.’s policies, procedures and standards at all times.Oversees the day to day shift operations of the Recovery House Program which includes rooms checks/ inspections, meal preparation, onsite psychosocial groupsFacilitates program activities to support participants in programShift notes and documentation for each participant assigned to programPerforms other duties as assigned.KEY COMPETENCIESMaintains operational knowledge of human services principles, determines appropriate interventions for clients.Understands and abides by all agency policies and procedures.Completes and maintains documentation and required paperwork for all clients on time.Manages all relationships on behalf of agency and clients in a professional and respectful manner.Able to solve practical problems and deal with a variety of variables in situations with limited standardization.Proficient with use of computer i.e. Microsoft Office, Electronic Health Record etc., filing skills and other administrative skills.Skilled at individual and group based interventions.Demonstrates excellent organizational, time management skills.Effectively communicates and presents information clearly and in a concise manner in verbal and written format.Demonstrates excellent interpersonal skills including professional demeanor and positive, service-oriented attitude toward all internal and external customers.Demonstrates ability to adhere to strict Confidentiality and HIPAA Guidelines.Provides guidance, assistance and support to clients as well as works collaboratively with Chrysalis TeamHigh School Diploma plus one to two years of experience in mental health and substance abuse fields. Masters’ degree may be considered in lieu of general experience.Bi-lingual Spanish, preferred.Experience managing program delivery and providing residential and community case management services.Proficiency managing Microsoft and other computer applications used for tracking data and reporting outcomes.Easily adapts to change and competing priorities.Ability to de-escalate crisis situations with professionalism and sound judgment.Possess and maintains a valid Drivers’ License, reliable vehicle, current registration and insurance.Ability to effectively interact with clients and members of various teams within and outside the agency.