Residential Mentor

Catholic Charities; Portland (ME); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Five weeks of earned time off

Paid agency holidays

Comprehensive medical plans

Dental and vision insurance

401(k) contribution

Employer-paid life insurance

Wellness reimbursement

Job summary

Catholic Charities Maine seeks dedicated Residential Mentors to support women facing challenges such as homelessness and substance use disorders. As part of a clinical team, you'll provide mentorship, implement care plans, and help develop life skills.

The role requires empathy, strong decision-making skills, and the ability to de-escalate situations. Full-time, part-time, and on-call positions come with comprehensive benefits including paid time off and healthcare options.

Qualifications

• Must have the ability to relate to individuals from diverse backgrounds.
• Maturity and self-discipline are essential traits.
• Experience working in Housing First initiatives is preferred.

Responsibilities

• Support and supervise residents in a residential setting.
• Help individuals develop practical life skills.
• Collaborate with clinical staff to implement care plans.
• Facilitate group activities that promote personal growth.
• Use crisis intervention techniques when needed.
• Maintain accurate documentation.

Skills

Empathy

Decision-making

Conflict resolution

Mentoring

Crisis intervention

Documentation

Education

High school diploma or GED

Associate or bachelor's degree in social work

Certification in CPR

First Aid certification

Nonviolent Crisis Intervention certification

Job description

Catholic Charities Maine's Freedom House is a 24/7 residence located in Portland. This is a safe and supportive home that serves women who have experienced chronic homelessness, substance use disorders, domestic violence, incarceration and other challenges.

We are actively recruiting Residential Mentors for day, evening, and overnight coverage to join our team. Full-time, part-time and on-call positions are available!

About the Role:

As a Residential Mentor, you'll provide direct support, mentorship, and structure to residents facing behavioral health challenges. You'll work closely with a compassionate clinical team to implement personalized care plans, assist with life skill development, and create a safe, nurturing environment. Whether you're helping someone navigate daily routines or responding calmly in a moment of crisis, your presence will make a lasting impact.

Key Responsibilities:

• Support and supervise residents in a residential setting.
• Help individuals develop practical life skills and achieve personal goals.
• Collaborate with clinical staff to implement care plans.
• Facilitate group activities that promote personal growth and well-being.
• Use crisis intervention and de-escalation techniques when needed.
• Maintain accurate documentation and contribute to a positive, team-based environment.

What We're Looking For:

Successful candidates should possess maturity, self-discipline, and a strong work ethic. Must have the ability to relate to individuals from diverse backgrounds and developmental stages, and approach relationships with empathy, patience, and healthy boundaries. Good judgement, decision-making and resolution of stressful or conflictual situations are essential.

Why Join Us?

At Catholic Charities Maine, you'll make a real difference in the lives of women on the path to stability and recovery. You'll be part of a compassionate, mission-driven team that values respect, dignity, and community.

Full-Time Benefits include:

• Five (5) Weeks of Earned Time Off in your first year*
• Up to Six (6) Paid Agency Holidays*
• Comprehensive Medical Plans - choose from 3 options
• Dental & Vision Insurance Options
• 401(k) Agency Contribution*
• Employer-Paid Life and Long-Term Disability Insurance
• Wellness Reimbursement (up to $100/year) + coaching & wellness support
• Employee Assistance Program (EAP)
• Voluntary Accident & Critical Illness Insurance with Health Screening Benefit

*Indicates benefits that are available to Part-Time employees as well.

Catholic Charities Maine is a United Way and EOE/Minorities/Females/Veteran/Disabled Employer. Catholic Charities Maine participates in E-Verify. For more information on E-Verify, please go to: https://www.ccmaine.org

Qualifications

Qualifications:

• A minimum of a GED/HiSET or high school diploma. An associate or bachelor's degree in social work, psychology, counseling, or a related human services field preferred.
• Certification in CPR, First Aid, or Nonviolent Crisis Intervention.
• Experience with documentation in the form of shift notes and incident reports.
• Familiarity with trauma-informed care principles and behavioral health best practices
• Experience working in Housing First initiatives, Sober Living, or providing Certified Intentional Peer or Recovery Support preferred.

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