Residential MDU Field Sales Specialist

Spectrum; Rochester (MN); On-site; USD 28,000 - 46,000; Full time

Job summary

Spectrum is hiring for a field sales role in the United States. You will acquire new residential customers in non-bulk MDUs (50+ doors) via door-to-door outreach, using a consultative approach to meet customer needs and hit sales targets.

You’ll earn a competitive base salary with lucrative incentives, with total compensation potentially exceeding $100,000 per year, plus Spectrum services benefits. Flexible career growth opportunities are offered across Spectrum’s connectivity products.

Qualifications

• High School Diploma or equivalent work experience.
• 1+ years in sales or customer service.
• Valid driver's license with a satisfactory driving record within Company required standards.
• 2+ years sales or relevant work experience.
• Understanding of communications technologies and data networking fundamentals.
• Knowledge of cable or telecommunications services.
• Experience educating consumers about products and services.
• Proven success in sales, prospecting or cold calling.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.
• Engage potential customers in non-bulk multi-dwelling unit properties with 50+ doors through door-to-door outreach to acquire new residential customers.
• Generate incremental revenue from existing customers by adding new or additional Spectrum services within assigned properties.
• Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and follow through to ensure issues are satisfactorily resolved.
• Maintain a well-informed knowledge base of competitors’ activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.
• Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.
• Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes.
• Collect and account for funds and provide receipts according to Company policy and guidelines.

Skills

Valid driver's license

Education

High School Diploma or equivalent

Job description

Spectrum is hiring for a field sales role in the United States. You will acquire new residential customers in non-bulk MDUs (50+ doors) via door-to-door outreach, using a consultative approach to meet customer needs and hit sales targets.

You’ll earn a competitive base salary with lucrative incentives, with total compensation potentially exceeding $100,000 per year, plus Spectrum services benefits. Flexible career growth opportunities are offered across Spectrum’s connectivity products.