Residential Manager

Monarch; Lincolnton (NC); Hybrid; USD 39,000 - 48,000; Full time

Job summary

Monarch is seeking a Residential Manager in Lincolnton, NC. This full-time role supports daily operations at the location and ensures person-centered plans are followed, staff are supervised, and residents receive high-quality services.

The position requires a high school diploma and a valid USA driver’s license, with on-call responsibilities and a schedule Monday–Friday, 8:00 a.m. – 5:00 p.m. Travel may be required.

Qualifications

• High School Diploma required.
• Valid Driver's License (USA).

Responsibilities

• Ensure the person-centered plan is implemented creatively, timely, and with staff using positive approaches.
• Represent the team in meetings with providers and natural supports as needed.
• Ensure plans are documented effectively and updated in a timely fashion.
• Develop in-depth knowledge of the people supported and their preferences, challenges, and routines.
• Respond to incidents following agency policies and procedures.
• Provide leadership, direction and supervision to assigned personnel, including floaters and substitutes.
• Coordinate schedules, payroll and payables; assist in administrative duties.
• Maintain communication systems across shifts, divisions and with families and management staff.
• Ensure residents are included in shopping and budgeted expenditures stay within limits.
• Complete required reporting and documentation in EHR/medical records.
• Maintain a safe working environment and be prepared for on-call coverage.
• Sleepovers in residential settings may be required.
• Ensure compliance with all policies, procedures, and regulations.

Education

High School Diploma

Job description

## Residential ManagerApply: Lincolnton, NC: Full time: Posted Today: R13194**Scheduled Weekly Hours:**40**Schedule**:Monday-Friday (8:00 am - 5:00 pm) with on call responsibilities **Pay Range Minimum:**$43,888.00**Education We're Looking for:**High School Diploma (Required)**Certifications We're Looking For:**Drivers License (Valid) - USA**Experience We're Looking For:**Experience working directly with individuals with intellectual and developmental disabilities in residential, community, or day program settings | 2 years | Not RequiredExperience working with children or adults (dependent upon population served) with a mental health diagnosis or an intellectual/developmental disability | 2 years | Not RequiredManagement Experience | 1 Year | Not Required**Job Description Summary:**The Residential Manager provides onsite management of the daily operations of assigned locations. They support both staff and the individuals they support to enhance quality of the life through services that enable individuals to achieve their personal dreams and goals within their community.**What You'll Do:**• Ensure the person-centered plan is implemented creatively and innovatively as well as timely. Ensure that staff utilize person-centered and positive approach strategies when supporting individuals receiving services through on-site observation, role modeling and person specific training. Determine ways to implement goals and objectives in the community. Provide initial and on-going assessments, and give input to Team Leader into person-centered plan modifications.• Participate or ensure appropriate representation in the team meetings with other providers, and natural supports as needed• Ensure plans are documented effectively and appropriately and updated in a timely fashion.• Develop an in-depth knowledge of the people supported and their preferences, challenges and daily routines.• Respond effectively and timely to all incidents following agency policies and procedures.• Provide leadership, direction and supervision to assigned personnel including floaters and substitute staff. Mentor and monitor performance and implementation of assigned responsibilities by being present during day-to-day activities on all shifts and by unannounced visits. Complete performance evaluations, coaching and counseling and discipline as needed and/or required. Assist in administrative duties such as reviewing time sheets to ensure accuracy and submitting for payroll and necessary payables.• Develop and initiate a system that provides a means for communication across shifts, divisions and between consultants, professionals, outside agencies, families and management staff.• Ensure that staffing schedules and daily operations meet the needs of the people being supported. Arrange for supervision of program when away from the program.• Maintain accurate documentation in handling house petty cash, charges and funds of the people we support. Take responsibility for control of all funds disseminated to staff.• Ensure residents are included in shopping activities and ensure that expenditures do not exceed budgeted amounts unless authorized.• Ensure that all required and/or requested reports/documentation are completed. Assist in maintaining the records of the individuals supported. Participate in the coordination and completion of daily, monthly, quarterly, and annual documentation in the EHR and/or medical record.• Maintain a safe working environment for employees and people receiving services• Demonstrate knowledge of emergency procedures and effectively manage a crisis. Participate in on-call coverage as required.• Sleepover in a residential setting may be required.• Demonstrate knowledge of, comply with and ensure supervised staff comply with all agency policies and procedures, as well as state and federal statutes and regulations to specific program areas. • Complete all other relevant responsibilities as assigned by supervisor. • Driving and travel may be required.