Residential Maintenance Technician

ZipRecruiter; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company seeks a Residential Maintenance Technician to ensure the safety and comfort of residents in Indianapolis. Responsibilities include performing maintenance and repairs on apartment facilities, conducting routine inspections, and assisting with emergency maintenance. This role requires strong customer service skills and the ability to handle physical demands of maintenance work.

Qualifications

• Must have a valid driver’s license.
• Excellent customer service skills required.
• Ability to communicate effectively.

Responsibilities

• Conduct routine preventive maintenance on equipment.
• Diagnose and perform routine maintenance/repair on systems.
• Inspect and maintain tools in excellent condition.

Skills

Customer Service

Communication

Problem Solving

Job description

Job DescriptionJob DescriptionDescription:

Enriching lives through investment and service is the mission at the core of everything we do at Holladay. The Residential Maintenance Technician supports this mission by responsibly maintaining the physical integrity of the apartment community. This involves insuring a safe, secure, and comfortable living environment for , visitors, and staff. The Maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by the Residential Site Manager. The Residential Maintenance Technician must be knowledgeable of pertinent laws, EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, caustics, and Freon.

Essential Duties and Responsibilities include but are not limited to the following:

• Conduct all business in accordance with Company policies and procedures, OSHA, ADA, Fair Housing Act, applicable Landlord/Tenant Act, State, local and Federal laws
• Constantly be aware of the condition throughout the community and immediately initiate action to correct unsafe conditions such as broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights
• Schedule and perform routine preventive maintenance on all appropriate equipment
• Inspect and maintain all tools in excellent condition
• Be aware of all utility meter cut-offs, apartment and fixture cut-offs and sewer cleanouts
• Perform work area clean-up and safety-related duties
• Diagnose and perform minor and routine maintenance/repair, as directed, involving electrical, plumbing (including water lines), AC and heating systems, Appliances (when applicable), water irrigation systems, stairs, gates, fences, patios, railings, tile, carpet, flooring, roofing, gutters, fasteners, interior/exterior lights, fireplaces, ceiling fans, gas fixtures and appliances (where applicable), shutters, doors, cabinets, windows, sliding glass doors, boiler (gas and electric), door locks, P.O. boxes, security systems (where applicable), ceiling leaks, walls, pool areas, tile, and pool furniture.
• Inspect and help coordinate all needed make-ready repairs and services. Assist make-ready staff as required to meet deadlines.
• Report all major repairs and need requisitions to Property Manager prior to any expenditure of funds.
• Change locks and make keys
• Remove and transfer heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant
• Assist in moving abandoned furniture, appliances, etc. to dumpster, when necessary
• Be knowledgeable of inventory levels of spare parts and supplies and inform Property Manager of shortages
• Assist in keeping grounds neat and free of litter
• Rake, sweep and shovel, as circumstances warrant
• Meet with service vendors and contractor to get bids, when needed
• Conduct follow-up inspections after repairs are made
• Perform any additional duties assigned by Property Manager
• Maintenance and care of equipment at the end of each day.
• Daily and weekly maintenance of community vehicles
• Work with crew to complete irrigation repairs
• Installation of new landscaping around new and existing buildings
• Perform all work related to snow removal and ice management which includes but not limited to shoveling, salting, plowing and all procedures related to weather related control measures
• 24 hours on call duty for snow events
• Spring and Fall cleanup of assigned property
• Knowledge and ability to maintain all aspects of a swimming pool: cleaning, chemicals, and knowledge of all safety issues.
• Able to answer on-call maintenance requests 24 hours per day on a rotational basis

Holladay Mission and Values: All associates are expected to live Holladay’s Mission and Values in their everyday interactions with each other, external clients, and stakeholders as defined below:

• Mission: Enriching lives through investment and service
• ENRICH Values:
• Entrepreneurial – We are empowered to dream and take risks, to challenge conventional wisdom and demand continuous improvement, to innovate, create, and inspire change.
• Nurture – We encourage and support the growth and development of each other, our clients, and our communities.
• Respect - We recognize and acknowledge the inherent value of others.
• Integrity – We do the right thing. We exhibit a consistently high moral compass.
• Community – We are a family. We have fun, serve others, and freely give of our resources. We recognize our responsibility to make our communities and world a better place.
• Health - We support the physical, financial, and professional health and well-being of each other and those we serve.

Compensation:

The Residential Maintenance Technician compensation will be based on experience and qualifications. This range is subject to local, state, and regional dynamics and may be adjusted up or down depending on market conditions.

Supervisory Responsibility:

• This position does not have any supervisory responsibility

Promotional Opportunity:

Associates with more than twelve (12) months of service may request consideration to transfer to other jobs as vacancies become available and will be considered along with other applicants. To be considered, Associates must have a satisfactory performance record and have no disciplinary actions during the last twelve (12) months. Management retains the discretion to make exceptions to the policy.

This description is not all inclusive and duties will vary depending on specific property being managed.

Requirements:

Qualifications:

• Must have a valid driver’s license
• Must have reliable transportation
• Must not pose a direct threat to the safety and health of himself/herself or others
• Able to read and follow instructions, warnings, procedures, etc.
• Able to effectively and professionally communicate both orally and in writing
• Must be available to work evenings and weekends
• Able to follow company procedures regarding proper key control
• Possess excellent customer service skills
• Able to inspect roof tops effectively
• Able to maintain a professional appearance
• Must be able to communicate effectively by using a cell phone and computer
• Able to perform routine maintenance and repairs

Physical Demands:

• Work in various body positions to complete tasks
• Able to perform repairs on buildings and lights at heights up to 30 feet
• Able to travel up and down 3 flights of stairs during workday transporting up to 80 pounds
• Able to help remove snow from sidewalks, steps, and driveways as needed (8 hours or more)
• Able to tolerate temperatures of 100 degrees or more and below freezing temperatures while working outdoors
• Must be able to kneel, crouch, crawl, reach, push or pull up to 80lbs
• Able to maintain mobility to complete job tasks in adverse conditions (rain, snow, heat, cold)
• Able to climb stairs multiple times daily while transporting items
• Able to effectively use a ladder
• Able to perform routine maintenance and repairs