Residential Lobby Security Officer - Access, Patrols & Service

New Era Security Services Inc.; New York (NY); Hybrid; USD 25,000 - 36,000; Full time

Job summary

New Era Security Services Inc. is hiring a Security Officer for residential lobby access in New York. The role focuses on protecting a residential building, managing lobby access, and performing foot patrols with a strong emphasis on customer service.

Responsibilities include following site-specific orders, responding to incidents, producing reports, and maintaining daily activity logs. A valid NY security guard license is required, with further licensing per state law.

Qualifications

• Must be at least 18 years old for unarmed positions; 21 for driving positions.
• High school diploma or equivalent, or prior security experience.
• Must possess a valid security guard license.
• Drug test may be required depending on site and contract requirements.
• Licensing requirements depend on state/local laws.
• New York state security guard license with verifiable UID is required prior to employment.

Responsibilities

• Provide customer service to our clients.
• Follow company post orders and site-specific post orders, as well emergency response post orders.
• Respond to incidents.
• Conduct Inside / Outside foot tours.
• Write reports.
• Keep up to date daily activity logs either written or typed.
• Customer service and access control duties.

Skills

Customer service

Access control

Incident response

Foot patrols

Report writing

Daily logs

Education

High school diploma or equivalent

Security experience (preferred)

Job description

New Era Security Services Inc. is hiring a Security Officer for residential lobby access in New York. The role focuses on protecting a residential building, managing lobby access, and performing foot patrols with a strong emphasis on customer service.

Responsibilities include following site-specific orders, responding to incidents, producing reports, and maintaining daily activity logs. A valid NY security guard license is required, with further licensing per state law.