Residential Life Manager - Special Needs & Behavior Support

Chileda Institute Inc; Herrington (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

Chileda Institute Inc in Wisconsin seeks a House Manager to oversee daily operations of a residential home for students with cognitive and behavioral challenges. You will supervise staff, mentor DSPs, and ensure meaningful programming aligned with treatment plans.

The role requires a Bachelor's in human services or 3+ years supervisory experience, strong behavior support skills, and the ability to train teams in PBSP, PECS, and trauma-informed approaches.

Qualifications

• Bachelor's degree in human services or 3+ years supervisory experience with developmental disabilities in a licensed setting.
• Must be at least 18 years old.
• Demonstrate behavior modification skills and decision-making judgment conducive to role modeling appropriate skills for students.
• Must possess intermediate computer skills to learn and operate software programs.
• Ability to lead a diverse group of employees, give feedback and guidance, and make decisions.
• Ability to take on responsibilities and assist in problem-solving for staff and students supervised.
• Must demonstrate knowledge of and ability to train and implement Positive Behavior Support plans and Treatment Plan goals.
• Must demonstrate knowledge of and ability to train and implement PECS, visual strategies, social stories, positive behavior supports, trauma-informed care, and all other intervention strategies used to support student outcomes.

Responsibilities

• Promote and demonstrate learning, collaboration, safety, respect, and compassion at all times.
• Positively promote and implement changes introduced by agency initiatives.
• Ensure all staff working with students implement the Positive Behavior Support Plans as written.
• Ensure compliance with Chileda Policy and Procedures, RCC regulations, and COA Standards within the assigned house and agency-wide.
• Collaborate with Shift Managers and other House Managers to plan appropriate staff coverage for all residential shifts.
• Ensure staff-to-student assignments are posted at least 15 minutes before the beginning of the designated shift and that all staff are trained on assigned students.
• Personally review or assign a designee to review student binders or assign a designee to ensure required documentation is completed accurately and thoroughly by staff before the end of their shifts.
• Assign walkie-talkies to staff members and follow up with them regarding any broken or missing walkie-talkies they were assigned.
• Ensure all staff working during an assigned shift receive their breaks, providing coverage for breaks as needed.
• Complete job duties of DSPs when assigned to work with students (See DSP Job Description).
• Maintain training status for all students in the assigned house and ensuring all staff working in the assigned house are trained on any updated or new student PBSP.
• Use de-escalation techniques and implement emergency interventions as a last resort, following Chileda's Crisis Response procedure and behavior expectations and guidelines.
• Complete employee performance evaluations for assigned staff by the due date and ensure evals for all staff within the house are completed by the due dates outlined in the evaluation procedure.
• Maintain a clean, safe home environment for students by ensuring staff complete daily chores and tasks.
• Set up and plan outings for students in the assigned houses, which meet goals for students outlined in the treatment plan while following Chileda's outing procedure.
• Recognize and take immediate action when necessary and report unsafe conditions or maintenance needs to the House Lead Team, Shift Manager, Director of Residential Services, and Director of Buildings and Grounds.
• Recognize and take immediate action when performance concerns are identified, notify the Shift Managers, Residential Manager, and Director of Residential Services following the Performance Action Counseling procedure.
• Facilitate and lead monthly Staff Meetings for all shifts.
• Ensure that all staff supervised are supporting and assisting students in achieving proper hygiene while teaching self-care skills to promote independence.
• Ensure that recreational programming (both on campus and off campus) is created and set up for students to engage in during in-house programming times.
• Provide positive and corrective feedback regularly to ensure that Assistant House Managers, Lead Direct Support Professionals, and Direct Support Professionals are completing their assigned duties (see AHM, LDSP, and DSP job descriptions).
• Create, implement, and ensure all staff are consistently following programming for individual students, which includes the following: Daily Schedule and Independent Student Schedules, Communication resources, PECS, Communication Boards/Books, visual supports and other communication devices, Procedures for clothing, leisure time activities, mealtime routines, etc.
• Attend and participate in Core Team by actively providing feedback regarding the PBSP and procedures. Follow appropriate channels for program and procedure changes. Ensure information is communicated from Core Team Meetings to all house staff.
• Train staff on all safety and emergency procedures as well as participate in drills and other safety-related procedures.
• Ensure all necessary visuals are displayed and maintained for expectations and student supports.
• Complete all assigned trainings within the designated time frame and complete at least 24 hours of training annually.
• Other duties as assigned by supervisor.

Skills

Behavior modification

Staff leadership

Decision making

PBSP knowledge

PECS/visual strategies

Computer skills

Education

Bachelor's Degree in human services

3+ years supervisory experience with developmental disabilities

Job description

Chileda Institute Inc in Wisconsin seeks a House Manager to oversee daily operations of a residential home for students with cognitive and behavioral challenges. You will supervise staff, mentor DSPs, and ensure meaningful programming aligned with treatment plans.

The role requires a Bachelor's in human services or 3+ years supervisory experience, strong behavior support skills, and the ability to train teams in PBSP, PECS, and trauma-informed approaches.