Residential Installer Service Technician

The Overhead Door

Davenport (IA)

On-site

USD 42,000 - 54,000

Full time

14 days+

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Benefits offered by this job

$2000 sign on bonus

Job summary

A home service company is seeking a Residential Installer / Service Technician in Davenport, Iowa. The candidate will evaluate and perform installations and services on residential doors and associated equipment. Responsibilities include ensuring equipment is ready for jobs, maintaining parts inventory, and excellent customer communication. Candidates must have a high school diploma, installation experience, and a valid driver's license. This full-time role offers a day shift schedule and requires working in various weather conditions.

Qualifications

6 months to 1 year of related installation or construction experience.
Ability to read and interpret safety rules and maintenance instructions.
Must have a valid driver's license.
Basic math skills required.
Ability to read a tape measure and convert nominal measurements
Willingness to learn product and processes.
Must have valid DL

Responsibilities

Evaluate residential door and installation/service requirements.
Determine if appropriate tools and equipment are available.
Service and/or install Wayne Dalton Corp. residential garage doors.
Determine if added work needs to be performed and the measures needed to assure approved installation of product.
Alterations, construction modifications and obstructions must be noted before each job is to begin.
Documentation of the work to be performed is discussed with the Salesperson and/or Scheduling Supervisor for approval.
Perform related minor work in framing, build in's, and adjustments.
Service and/or install Wayne Dalton Corp. residential garage doors using appropriate tools, hardware and equipment.
Service and/or install Wayne Dalton Corp. and other manufactured residential garage door operators.
Perform residential service/installation on a wide range of products, including hinges, operators, door sections, rolling steel, torsion springs, dock equipment, locks, etc.
Care and maintenance of equipment and tools provided by Wayne Dalton.
Care and maintenance of vehicles provided by Wayne Dalton.
Maintain appropriate parts inventory in the vehicle to ensure that items are available for service / installation work.
Ordering and gathering components and parts
Performing acceptance tests
Suggesting improved methods and techniques to customers regarding door care and operation
Recommending system improvements to customers
Keeping service information confidential
Participating in educational opportunities and reading professional publications to stay current on your technological knowledge

Skills

Installation or construction experience

Excellent communication skills

Basic math skills

Ability to read a tape measure

Willingness to learn

Driver's license

Education

High School Diploma or GED

Job description

Davenport, IA, United States

Job Description

$2000 sign on bonus....As a Residential Installer / Service Technician, you will maintain rapport with customers, ensure your personal equipment is in good working order and document any service and installation actions by completing forms, reports, logs and records. Responsible for multiple tasks involving the take down of used residential doors and / or equipment, installation of new residential l doors, operators, equipment and multiple service categories on doors, operators and associated equipment. You will also be responsible for servicing existing accounts by analyzing work orders, investigating complaints and resolving problems.

Responsibilities

Evaluate appropriate residential door and installation/service requirements for each job.

Prior to commencement of work, determine if appropriate tools and equipment are working and / or available.

Establish the needs of each job and document the full installation/service needed.

Determine if added work needs to be performed and the measures needed to assure approved installation of product.

Alterations, construction modifications and obstructions must be noted before each job is to begin.

Documentation of the work to be performed is discussed with the Salesperson and/or Scheduling Supervisor for approval.

Perform related minor work in framing, build in's, and adjustments.

Service and/or install Wayne Dalton Corp. residential garage doors using appropriate tools, hardware and equipment.

Service and/or install Wayne Dalton Corp. and other manufactured residential garage door operators.

Perform residential service/installation on a wide range of products, including hinges, operators, door sections, rolling steel, torsion springs, dock equipment, locks, etc.

Care and maintenance of equipment and tools provided by Wayne Dalton.

Care and maintenance of vehicles provided by Wayne Dalton.

Maintain appropriate parts inventory in the vehicle to ensure that items are available for service / installation work.

Ordering and gathering components and parts

Performing acceptance tests

Suggesting improved methods and techniques to customers regarding door care and operation

Recommending system improvements to customers

Keeping service information confidential

Participating in educational opportunities and reading professional publications to stay current on your technological knowledge

Qualifications

Skills/Experience Requirements

6 month -1 year related installation or construction experience
Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.
Ability to read and interpret documents such safety rules, operating and maintenance instructions, and procedure manuals.
Basic math skills required.
Ability to read a tape measure and convert nominal measurements
Willingness to learn product and processes.
Must have valid DL

Educational Requirements