Residential HVAC Technician: Troubleshooting & Customer Care

Triton Air Home Services; Laguna Hills (CA); On-site; USD 100,000 - 200,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

PTO

Job summary

Triton Air & Plumbing in Laguna Hills, CA is seeking an experienced HVAC Service Technician to diagnose and repair residential systems, provide clear explanations to customers, and ensure top-notch service on every call. You will troubleshoot diverse equipment, perform emergency repairs, and document work in Service Titan and related software.

Join a team that values growth, reliability, and customer satisfaction while offering competitive pay and benefits.

Qualifications

• 3+ years as an HVAC service technician
• Residential HVAC experience
• Strong communication and customer service skills
• Proficient knowledge of different models of HVAC systems

Responsibilities

• Engage with clients to inform them of issues, solutions, and outcomes; recommend products and services for optimal system performance.
• Troubleshoot and diagnose HVAC systems and equipment.
• Perform emergency repairs promptly and efficiently.
• Maintain and perform work on air handling units, duct work, vents, and condensation drainage lines.
• Accurately track repairs and complete work in Service Titan and other trade software systems.
• Ensure that the work performed is aligned with industry standards.
• Communicate issues in a non-technical manner to clients.

Skills

HVAC service

Customer service

Communication

Tools

Service Titan

Job description

Triton Air & Plumbing in Laguna Hills, CA is seeking an experienced HVAC Service Technician to diagnose and repair residential systems, provide clear explanations to customers, and ensure top-notch service on every call. You will troubleshoot diverse equipment, perform emergency repairs, and document work in Service Titan and related software.

Join a team that values growth, reliability, and customer satisfaction while offering competitive pay and benefits.