Residential HVAC Service Technician

Jacobs Heating & Air Conditioning, Inc.; Portland (OR); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) with company match

Paid time off and holidays

Take-home company vehicle

Company cell phone

Ongoing training

Year-round work

Dispatch & office support

Job summary

Jacobs Heating & Air Conditioning, Inc. is seeking an experienced Residential HVAC Service Technician in Portland, OR. You will diagnose, repair, and maintain residential heating and cooling systems while delivering a professional customer experience.

Responsibilities include troubleshooting, performing routine maintenance, and communicating repair options to homeowners. Valid driver’s license, EPA certification, and a willingness to obtain NATE are required. Competitive pay and benefits offered.

Qualifications

• Previous residential HVAC service experience.
• Strong diagnostic and troubleshooting skills.
• Knowledge of common residential heating and cooling systems.
• Ability to work independently and manage daily service calls.
• Professional communication and customer service skills.
• Valid driver’s license with a clean driving record.
• Universal EPA Certification.
• NATE Certification or willingness to obtain.

Responsibilities

• Diagnose and repair residential furnaces, heat pumps, air conditioners, and related HVAC equipment.
• Perform preventative maintenance and system inspections.
• Clearly explain system concerns and repair options to homeowners.
• Identify appropriate repair, improvement, and replacement opportunities.
• Complete service tickets, invoices, and job documentation accurately.
• Communicate with dispatch and customers regarding scheduling and job progress.
• Maintain a clean, organized, and professional work area.
• Follow company safety, service, and quality standards.

Skills

HVAC Service

Diagnostics

Residential HVAC

Customer Service

EPA Certification

NATE Certification

Job description

Location: Portland, OR

Pay Range: $35.00-$45.00/hour, depending on experience

Diagnose It Right. Fix It Once. Earn the Customer's Trust.

Jacobs Heating and Air Conditioning has built a strong reputation by providing dependable service and quality workmanship to homeowners throughout the Portland and Vancouver areas. We focus on doing the job correctly, treating customers fairly, and building relationships that last.

We're looking for an experienced Residential HVAC Service Technician who can confidently diagnose, repair, and maintain residential heating and cooling systems while delivering a professional customer experience.

What You'll Get

• Medical and dental insurance with 85% of the employee premium paid by the company
• 401(k) with a 50% company match, up to 6%, after one year
• Paid time off and six paid holidays
• Take-home company vehicle
• Company cell phone
• Ongoing technical training and development
• Stable, year-round work
• Support from an experienced office and dispatch team

What You'll Do

• Diagnose and repair residential furnaces, heat pumps, air conditioners, and related HVAC equipment
• Perform preventative maintenance and system inspections
• Clearly explain system concerns and repair options to homeowners
• Identify appropriate repair, improvement, and replacement opportunities
• Complete service tickets, invoices, and job documentation accurately
• Communicate with dispatch and customers regarding scheduling and job progress
• Maintain a clean, organized, and professional work area
• Follow company safety, service, and quality standards

What You Bring

• Previous residential HVAC service experience
• Strong diagnostic and troubleshooting skills
• Knowledge of common residential heating and cooling systems
• Ability to work independently and manage daily service calls
• Professional communication and customer service skills
• Valid driver's license with a clean driving record
• Universal EPA Certification
• NATE Certification or willingness to obtain

Why This Role Works

If you're a true service technician-not simply a parts changer-this is a place where your experience will be valued. You'll be trusted to diagnose systems thoroughly, communicate honestly with homeowners, and recommend solutions that make sense.