Residential (HVAC) Service Technician

A Hiring Company; Pantego (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company where you can make a real difference as an HVAC Technician. This role offers the chance to work with a dedicated team focused on delivering top-notch customer service and quality repairs. With a strong emphasis on employee development and a supportive culture, you will have the opportunity to grow your skills and advance your career. Enjoy a comprehensive benefits package, including health insurance, paid holidays, and a company vehicle. If you are passionate about HVAC and customer satisfaction, this is the perfect opportunity for you to thrive and be part of a family-oriented team.

Benefits

Health, Vision, & Dental Insurance

Vacation (Annually)

6 Paid Holidays

Flex Benefits

Matching Simple IRA

Uniforms

Company Vehicle

Company-Paid Life Insurance Policy

Qualifications

• 1+ years of hands-on residential HVAC experience required.
• Must have EPA certification and a valid Texas driver's license.

Responsibilities

• Install, maintain, or repair HVAC systems with quality workmanship.
• Perform routine maintenance and assist in training junior team members.

Skills

Customer Service Skills

Problem-Solving Skills

Time Management Skills

Communication Skills

Attention to Detail

Safety Awareness

Education

High School Diploma or GED

EPA Certification

Technical School Certification

Tools

HVAC Tools

Job description

HVAC Technician (From $23.00 hourly and up)

The Alternative to a Dead End Job!

Wake up feeling great! Join Tom’s Mechanical, where each day brings purpose and belonging. Make a difference, one repair at a time. Apply to be a Tom’s Hero today!

Are you looking for an opportunity to find a career with a growing company? At Tom's we focus on helping you achieve career goals while providing you with great benefits.

We believe in caring for our customers first and our quality employees are key to maximizing great customer service. Our minimal turnover and long tenures are proof of satisfied team members. We have employees that have been here over 20 years. Our culture is highly valuable to us, and that is why we enjoy coming to work every day. We invest in our employees with training, career development and more.

We are currently seeking a highly developed HVAC Service Technician with great customer service skills, a positive attitude, and dedication to quality work. We hire individuals who take pride in working for Tom's, where employees feel they are a part of the Tom's family.

If you are a professional and a personable technician that is passionate about assisting customers and allowing them to fully enjoy the comfort of having their heating and air conditioners working at quality performance, stop looking for your next job and apply for your career with Tom's today. Let's get started!

Benefits:

• Health, Vision, & Dental Insurance
• Vacation (Annually)
• 6 Paid Holidays
• Flex Benefits
• Matching Simple IRA (Individual Retirement Account)
• Uniforms
• Company Vehicle (Provided to Technician Positions)
• Company-Paid $25,000 Life Insurance Policy

This position also includes use of a company truck, gas card, and a cell phone.

CURRENT OPPORTUNITY: HVAC Technician (From $23.00 hourly and up, depending on your years of HVAC experience.)

Position: Residential (HVAC) Service Technician

JOB DESCRIPTION:

• Install, maintain or repair HVAC (heating, ventilation, and air conditioning) systems, as assigned, with quality and workmanship under time guidelines and goals to ensure customer satisfaction
• Perform routine maintenance on HVAC systems
• Assist in the training of junior team members
• Meet all HVAC codes
• Work successfully with our customer care teams to ensure effective dispatching while maintaining a productive schedule without unnecessary delays
• Completing assignments on nights and/or weekends to serve customers, as needed when on call
• Maintaining a valid Texas driver’s license with a clear (or Company acceptable near clear) driving record to ensure ability to travel to assigned jobs in a company vehicle
• Maintain and upgrade skills and the latest industry technology knowledge, as offered through Tom’s by participating in, and engaging in, on-going training programs
• Maintain communication with the Residential Service Manager regarding any issues, customer concerns, or any obstacle that may hinder meeting Tom’s guidelines for customer satisfaction
• Complete all documentation and necessary administrative tasks in a timely and accurate manner to support company operations
• Maintain appropriate and professional communication with all Tom Mechanical, Inc.’s customers while meeting or exceeding customer service quality and workmanship requirements
• Through your own example, guide other team members to delivering customer satisfaction by:
• Maintaining safety
• Being productive
• Maintaining a positive attitude
• Maintaining a clean personal appearance and good hygiene
• Maintaining a clean, neat, well-organized vehicle
• Showing quality workmanship
• Utilize problem-solving skills and constructive solutions
• Support the emergency on-call schedules
• Work with Residential Service Manager to develop a skills development plan
• Keeping approved, appropriate logs of refrigerants
• Required to be E.P.A and T.D.L.R. registered
• Must have a valid Texas driver license and the ability to be insured through Tom's insurance.
• Technicians are required to supply their own tools and be physically able to climb ladders and lift/pull 60lbs.
• Performs other related duties, as assigned

Required Skills/Abilities:

• Maintaining a safe working environment
• Professional and courteous verbal and written communication skills
• First-rate interpersonal and customer service skills
• Excellent attention to detail
• Good driving record with continual ability to pass our driving record for insurability purposes
• Solid time management skills with ability to meet deadlines
• Strong problem-solving skills
• Ability to prioritize tasks
• Ability to function well in a high-paced, demanding, and/or strenuous environment
• Ability to work with technological equipment
• From interview to last day of employment, the ability to pass a 10-panel drug screen
• Continual ability to pass a background clearance verification
• Neat and clean appearance during working hours
• Ability and willingness to work long hours during peak heating and cooling seasons
• Strong work ethic and behavior

Education and Experience:

• Current Environmental Protection Agency (EPA) certification and TDLR Registration
• High School Diploma, GED and/or a certification from an accredited technical school
• Hands-on residential HVAC field experience for 1 year or more

Physical Requirements:

• Must be able to:
• Bend or twist body, 90 degrees in either direction
• Stand on all surfaces for long periods of time
• Work in tight, uncomfortable spaces such as hot attics
• Squat and touch floor with hands
• Use hands to handle, control or feel objects, tools and/or controls
• Climb ladder, scaffolds and/or poles safely
• Use repetitive motions
• Walk and/or run for long periods of time
• Lift up to 50 lbs., in addition to body weight
• Reach over head with ease
• Access rooftops with extension or fixed ladders at heights of up to 50 feet, as needed
• Complete job with safety in mind for all involved and communicate any issues to the assigned SME that could lead to safety concerns prior to completing tasks
• Must be able to physically climb ladders and lift/pull 60 lbs.

Equal Opportunity Employer, including disabled and veterans.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing