Residential HVAC Service Technician

careers-heritagehomeservice; Massachusetts; On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Retirement Plan with 4% company

Life and Long-Term Disability

Short-Term Disability (Optional)

Generous Paid Time Off

Company vehicles & tool stipend

Continuous training opportunities

Job summary

Heritage Home Service in Worcester, MA is seeking an experienced Residential HVAC Service Technician to diagnose, repair, and maintain home heating and cooling systems while delivering outstanding customer service.

This role offers a competitive pay package, comprehensive benefits, a safety-focused team, and opportunities for growth within a family-run company.

Qualifications

• Minimum 2 years of experience in residential HVAC service and repair.
• Strong diagnostic and troubleshooting skills.
• Strong oil experience is a plus!
• Customer-focused mindset with commitment to quality.
• Applicable HVAC certifications and licenses for Massachusetts.

Responsibilities

• Diagnose and repair residential HVAC system issues.
• Perform scheduled maintenance, tune-ups, and inspections.
• Install and upgrade heating and cooling equipment.
• Ensure compliance with local, state, and national HVAC codes.
• Work with ductwork, ventilation systems, and energy-efficient units.
• Deliver exceptional customer service.

Skills

Strong diagnostic skills

Troubleshooting

Customer service

Valid driver’s license

Education

Massachusetts HVAC certifications/licenses

Job description

Overview

Join the Heritage Home Service team as an Residential HVAC Service Technician at our Worcester, MA location!

Are you an experienced Residential HVAC Service Technician looking for a fulfilling career? Join our fast-growing and dynamic team at Heritage Home Service today! At Heritage, we uphold a strong commitment to excellence, integrity, and professionalism. We offer an environment where your expertise is valued, and your hard work is rewarded. As a part of our team, you will have the opportunity to make a meaningful impact within the local community.

Heritage Home Services provides trusted home comfort solutions throughout Worcester, MA, and the surrounding Central Massachusetts communities. We offer expert plumbing, heating, cooling, electrical, and indoor air quality services, delivering reliable workmanship and exceptional customer care on every job.

This role is ideal for an experienced professional who takes pride in diagnosing, repairing, and maintaining residential heating and cooling systems while delivering exceptional customer service.

Why Choose Us?

• Competitive, performance-based pay
• High-quality residential HVAC environment
• Supportive team culture and advanced tools
• Long-term stability with a respected family-run company
• Clear career advancement and cross-training opportunities
• Innovative leadership focused on growth and investing in people

Responsibilities

• Diagnose and repair residential HVAC system issues
• Perform scheduled maintenance, tune-ups, and inspections
• Install and upgrade heating and cooling equipment
• Ensure compliance with local, state, and national HVAC codes
• Work with ductwork, ventilation systems, and energy-efficient units
• Deliver exceptional customer service

Qualifications

• Minimum 2 years of experience in residential HVAC service and repair
• Strong diagnostic and troubleshooting skills
• Strong oil experience is a plus!
• Customer-focused mindset with commitment to quality
• Detail-oriented and organized
• Excellent communication skills
• Valid driver’s license with clean driving record
• Applicable HVAC certifications and licenses for Massachusetts

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with 4% company match
• Company-paid Life and Long-Term Disability Insurance
• Optional Short-Term Disability and Voluntary Life Insurance
• Generous Paid Time Off and Holiday Schedule
• Fully stocked company vehicles and tool stipend
• Continuous training opportunities

Compensation: $80,000–$150,000 per year (based on performance and experience)

Location: Worcester, MA

Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.

Additional Information Pre-employment background check and drug screening may apply, subject to local laws.