Residential HVAC Service Technician

Heritage Home Service; Leominster (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) with 4% match

Health/dental/vision

Disability coverage

Holiday time

PTO 120 hours after 90 days

Hardship assistance

Family discount

Referral bonus

Take-home truck

Tool allowance

Uniforms

Phone and tablet

Job summary

Heritage Home Service in Worcester, MA is seeking an experienced HVAC Service Technician to diagnose, repair, and upgrade residential systems across the Worcester area, delivering reliable comfort to local customers. You will communicate with customers, follow safety protocols, and participate in on-call rotations.

A valid HVAC license and a clean driving record are required. We offer a competitive package including 401(k) with match, health/dental/vision, PTO, holidays, take‑home truck, tool

Qualifications

• Valid HVAC license is required.
• Proven experience as HVAC Service Technician with strong technical and troubleshooting skills.
• Excellent communication and customer service abilities to maintain positive client interactions.
• A valid driver’s license with a clean driving record.
• Willingness to work flexible hours, including on-call rotations.
• Ability to lift and carry equipment weighing at least 50 pounds.

Responsibilities

• Perform detailed diagnostics and resolve HVAC issues in residential properties throughout the Worcester area.
• Repair, maintain, and upgrade HVAC systems in compliance with industry standards and safety regulations.
• Communicate effectively with customers, offering expert advice and addressing their concerns professionally.
• Follow all safety protocols to ensure the well-being of customers and fellow team members.

Skills

HVAC diagnosis

Troubleshooting

Communication

Customer service

Driver's license

On-call availability

Heavy lifting

Job description

Overview

Join the Heritage Home Service team as an HVAC Service Technician at ourWorcester, MA location

Are you an experienced HVAC Service Technician looking for a fulfilling career? Join our fast-growing and dynamic team at Heritage Home Service today!

Why Choose Heritage?

At Heritage, we uphold a strong commitment to excellence, integrity, and professionalism. We offer an environment where your expertise is valued, and your hard work is rewarded. As a part of our Worcester team, you will have the opportunity to make a meaningful impact within the local community.

Key Responsibilities:

• Perform detailed diagnostics and resolve HVAC issues in residential properties throughout the Worcester area.

• Repair, maintain, and upgrade HVAC systems in compliance with industry standards and safety regulations.

• Communicate effectively with customers, offering expert advice and addressing their concerns professionally.

• Follow all safety protocols to ensure the well-being of customers and fellow team members.

Qualifications:

• A valid HVAC license is required

• Proven experience as an HVAC Service Technician with strong technical and troubleshooting skills

• Excellent communication and customer service abilities to maintain positive client interactions

• A valid driver’s license with a clean driving record

• Willingness to work flexible hours, including participation in on-call rotations as needed

• Ability to lift and carry equipment weighing at least 50 pounds

What We Offer:

• 401(k) plan with up to 4% match to help you plan for your future

• Comprehensive health, dental, and vision insurance to keep you and your family covered

• Short- and long-term disability coverage

• 48 hours of holiday time per year to enjoy time with family

• 120 hours of PTO annually (available after 90 days) for work-life balance

• Access to a financial hardship assistance program

• 20% family discount on Heritage services

• Referral bonus programs for bringing in talented individuals

• Take-home truck, tool allowance, uniforms, phone, and tablet provided for your convenience

Heritage Home Service is an equal opportunity employer committed to fostering diversity and providing a workplace free from harassment. We encourage applications from all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, or any other status protected by law. All qualified applicants will receive consideration for employment.