Residential HVAC Service Technician

Mackey Services; Dickinson (TX); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

Paid Holidays

Paid Vacation and Sick Leave

Company Vehicle

iPad & Cell Phone

Uniform provided

Tools Program

Ongoing Training

Job summary

Mackey Services is seeking a Residential Service Technician to maintain, repair, and install HVAC components for residential customers in the Greater Houston area. You will diagnose systems, perform maintenance, and ensure high-quality workmanship while building strong customer relationships.

We offer a company vehicle, ongoing training, and a clear advancement path; eligible technicians can earn commissions on eligible sales. A supportive team environment awaits at Mackey Services.

Qualifications

• High school diploma or equivalent required; technical training a plus.

Responsibilities

• Perform hands-on service, repair, maintenance, and diagnostic work on residential HVAC systems.
• Troubleshoot and diagnose humidity, and standard/high/low voltage and communicating systems.
• Provide maintenance on single stage, 2-stage, mini-split and variable speed systems.
• Conduct quality checks to meet customer expectations.
• Ensure all work meets safety, workmanship, and customer satisfaction standards.
• Maintain accurate records of project progress in ServiceTitan.
• Build and maintain strong customer relationships to support repeat business and referrals.

Education

High School Diploma or equivalent

Tools

ServiceTitan

Universal EPA Certification

TDLR Registration

Job description

Residential Service Technician

We are seeking a talented individual to join our team as a Residential Service Technician. In this role, you will play a crucial role in maintaining, servicing, repairing, and installing HVAC components. Your expertise in residential systems will be instrumental in exceeding customer expectations.

Who We Are

Mackey Services has been committed to delivering comfort to our customers for over 30 years by providing dependable and professional heating, air conditioning, electrical, generator, and landscaping services. We strive to create an environment where employees are happy, motivated, goal-oriented, and take pride in providing the highest quality care and service for our customers.

Where Our Customers Are

Mackey Services proudly serves the Greater Houston and Galveston Area.

Why Join Us? Compensation & Growth

• $20 - $32 per hour, depending on experience
• Performance-based Incentives
• Level 3 Technicians qualify for 5% commission on eligible sales
• Clear advancement path through Technician Levels 1-3

Benefits

• Medical, Dental & Vision Insurance Plans
• 401(k) with Company Match
• Paid Holidays
• Paid Vacation and Sick Leave

Tools & Support

• Company Vehicle
• iPad & Cell Phone
• Company Uniform w/Cleaning Service
• Tools Program
• Ongoing Training

Culture

• Positive Work Environment - You Matter at Mackey!

Responsibilities

• Perform hands-on service, repair, maintenance, and diagnostic work on residential HVAC systems.
• Troubleshoot and diagnose high humidity, standard high to low voltage and communicating systems.
• Provide maintenance on single stage, 2-stage, mini-split and variable speed systems.
• Conduct quality checks through the process upon completion to meet customer expectations.
• Ensure all work meets company standards for safety, workmanship, and customer satisfaction.
• Maintain accurate records of project progress in ServiceTitan.
• Build and maintain strong customer relationships to support repeat business and referrals.

Requirements

• High School Diploma or equivalent; technical training a plus
• 5-7 years’ experience in HVAC industry
• Current Universal EPA certification
• Current TDLR registration
• CRM software experience; ServiceTitan preferred
• Valid Driver’s License with a clean driving record
• Ability to pass a background check and drug test

Mackey Services is an equal opportunity employer.