Residential HVAC Service Technician

ZipRecruiter; Des Moines (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

An HVAC company in Des Moines is seeking experienced HVAC Service Technicians to join their team. The role involves troubleshooting HVAC systems, performing seasonal maintenance, and providing excellent customer service. The position offers competitive pay, benefits including health and dental, and opportunities for overtime work.

Benefits

Health and Dental Benefits

Retirement Savings Plans with company match

Ongoing Training Opportunities

Provided uniforms

Accrued PTO and sick time

Overtime pay opportunities

Discretional tool/winter gear allowance

Pay spiffs on service calls

Holiday Pay Bonuses

Ability to commute with work van

Qualifications

• Proven experience as an HVAC Service Technician.
• Understanding of advanced principles of air conditioning, refrigeration, and heating.
• Valid driver’s license with a clean driving record.

Responsibilities

• Troubleshooting HVAC systems for electrical and mechanical defects.
• Perform seasonal preventative maintenance on HVAC systems.
• Communicate effectively with customers to ensure their needs are met.

Skills

Technical skills in HVAC systems

Customer service

Communication skills

Teamwork

Education

Vocational training or apprenticeship in HVAC

Job description

Job DescriptionJob Description

Midwest Comfort Heating & Cooling is a locally owned and operated HVAC company that has been serving the Des Moines Metro since 2007. We pride ourselves on a strong ownership-employee relationship, making it easy for our employees to meet directly with those in charge and make sure they are set up for personal and company-wide success. We are looking to continue our team's growth as the demand for our business grows, thanks to our honest and trusted reputation we've built taking care of our community!

Pay Range: $28-$35/hour based on experience

Benefits:

• Competitive Compensation
• Health and Dental Benefits
• Retirement Savings Plans with company match
• Ongoing Training Opportunities (Paid Training/Classes)
• Regular pay raises
• Provided uniforms
• Accrued PTO and sick time
• Overtime pay opportunities based on seasonal business demand
• Discretional tool/winter gear allowance

Other Perks:

• Pay spiffs on service calls that lead to system replacement
• Holiday Pay Bonuses
• Occasional Company Outings
• Ability to commute to work/home with work van

Hours: Our HVAC Service technicians arrive at our shop near Downtown Des Moines at 7:30AM, and typically finish work around 4-5PM. We do provide overtime services (nights, weekends, holidays) and all service technicians may be called upon to work overtime calls.

On-Call Service: We currently rotate our HVAC Service Technicians for weekly on-call. This means that during your week of on-call selection, the technician has our phone number forwarded to their cell phone from 5PM-8AM for emergency repairs. *Technicians are never expected to give estimates, schedule maintenance, or take sales calls outside of business hours.* This is strictly for emergency services for overtime charges for the customer.

Skills/Requirements:

• Proven experience as an HVAC Service Technician
• Strong technical skills and knowledge of HVAC systems
• Understanding of advanced principles of air conditioning, refrigeration, and heating
• Excellent customer service and communication skills
• Ability to work independently and as part of a team

Duties:

• Troubleshooting HVAC systems for electrical and mechanical defects.
• Perform seasonal preventative maintenance: Cleaning, adjusting, and repairing systems, and performing warranty services.
• Communicate effectively with customers to ensure their needs are met
• Maintaining a detailed inventory of all HVAC equipment and resources.
• Ensuring compliance with appliance standards and with Occupational Health and Safety Act
• Adhere to safety standards and company policies
• Maintain accurate records of work performed
• Participate in all technical training
• Complying with service standards, work instructions, and customers’ requirements
• Ability to work after hours, over weekends, and on public holidays with short notice.
• Ability to work in confined spaces

Other Qualifications:

•Valid driver’s license, with a clean driving record for insurance purposes
•Vocational, training, or apprenticeship of an HVAC program

At this time, we are only looking for applicants with HVAC service experience.

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