Residential HVAC Service Technician

Shelby American, Inc.; Chillicothe (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Residential Service Technician, where your expertise in HVAC will shine. This role is pivotal as you become the face of the company, delivering exceptional customer service and technical support. You will diagnose and repair HVAC systems, perform preventative maintenance, and recommend solutions to enhance indoor air quality. With a commitment to employee growth, the company offers competitive pay, full benefits, and performance-based raises. If you're passionate about HVAC and customer satisfaction, this opportunity is perfect for you!

Benefits

PTO per Company Policy

6 Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Company Match

Life Insurance

STD Insurance

Qualifications

• 2+ years' experience in HVAC industry required.
• Must have Universal EPA Refrigerant Certification and NATE certification.

Responsibilities

• Diagnose and troubleshoot HVAC equipment issues independently.
• Communicate with customers about repairs and recommend solutions.

Skills

HVAC Troubleshooting

Customer Service

Preventative Maintenance

Communication Skills

Education

Universal EPA Refrigerant Certification

NATE Certification

10 hr. OSHA Card

Tools

Service Ticket Technology

Job description

Description

At Accurate, we believe our employees are the core of our success and we are searching for the best to join our team. Whether you are a seasoned professional, looking for your first career, fresh out of high school or college, we would love to hear from you! In addition to competitive hourly rates and salaries, we offer full benefits & performance-based raises.

As a Residential Service Technician, you will be the face of Accurate to our customers as you deliver outstanding customer service. Job duties include, but are not limited to:

1. Work independently to diagnose and troubleshoot operational and performance issues with HVAC equipment.
2. Repair or replace defective equipment, components, or wiring.
3. Perform preventative maintenance and inspections.
4. Communicate with customers regarding repairs needed/completed.
5. Recommend Indoor Air Quality solutions to customers such as Humidifiers, Air Purifiers, UV lights, upgraded filtration.
6. Use technology to record service ticket information, communicate with Customer Service Representative and order parts.
7. Support after-hours and weekend on-call service rotation.

Requirements

1. ‘Universal’ EPA Refrigerant Certification
2. 2+ years' experience in the industry
3. Good driving record (MVR check required)
4. 10 hr. OSHA card
5. NATE certification

BENEFITS

1. PTO per Company Policy
2. 6 paid holidays
3. Health, Dental, Vision, STD, Life Insurance
4. 401(k) plan, including company match
5. 125 Plan

EQUAL OPPORTUNITY EMPLOYER

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.