Residential HVAC Service Tech - Problem Solver

B&J Plumbing, Heating, and Air; Wilson (NC); Sur place; USD 48 000 - 64 000; Plein temps

Avantages offerts par ce poste

Employer-paid health benefits

Take-home company truck

Company iPhone and iPad

Paid uniforms

Paid training and career growth

Bonuses and commissions

Résumé du poste

B & J Plumbing, Heating, and Air Conditioning in Wilson, NC is seeking experienced Residential HVAC Service Technicians to join our team. We pride ourselves on quality service, integrity, and homeowner education, delivering reliable comfort for families.

As a technician, you will diagnose, repair, and service residential HVAC systems, perform system inspections, educate customers on options, and document work.

Qualifications

• EPA certification required.
• Minimum 3+ years of residential HVAC service experience.
• Valid driver’s license with clean record.
• Ability to pass background and drug screening.
• Strong diagnostic and troubleshooting skills.
• Willingness to obtain NATE certification.
• Must have necessary hand tools, gauges, and meters.

Responsabilités

• Diagnose, repair, and service residential HVAC systems.
• Perform comprehensive system inspections to identify safety, performance, and efficiency issues.
• Educate customers on findings and present clear, honest options for repair or replacement.
• Recommend value-added solutions such as indoor air quality products when appropriate.
• Provide an exceptional customer experience and build trust with homeowners.
• Document all work performed, recommendations, and job details in ServiceTitan.
• Maintain a clean, organized service vehicle and follow company procedures.
• Participate in on-call rotation and work extended hours as needed.

Connaissances

HVAC troubleshooting

Residential HVAC

Customer communication

Diagnostics

ServiceTitan

Formation

EPA certification

Outils

ServiceTitan

Manifold gauges

Freon recovery equipment

Multimeter

Description du poste

B & J Plumbing, Heating, and Air Conditioning in Wilson, NC is seeking experienced Residential HVAC Service Technicians to join our team. We pride ourselves on quality service, integrity, and homeowner education, delivering reliable comfort for families.

As a technician, you will diagnose, repair, and service residential HVAC systems, perform system inspections, educate customers on options, and document work.