Residential HVAC Diagnostics Specialist

Horizon Home Services; Lower Providence Township (PA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Sign-on bonus

No on-call shifts

Multiple shift options

Paid time off

403(b) / 401(k) with match

Training and certification support

Job summary

Horizon Services is seeking a Residential HVAC Diagnostics Specialist to diagnose, troubleshoot, and repair residential HVAC systems at customer homes. You will perform preventive maintenance, inspect systems, and communicate findings clearly.

This field role offers no on-call shifts, multiple shift options, and substantial earning potential with bonuses and a strong promote-from-within culture. Join a team with 30+ years of service, comprehensive benefits, ongoing training, EPA certification

Qualifications

• Diagnose, troubleshoot, and repair residential HVAC systems.
• Perform preventive maintenance and thorough system inspections.
• Educate homeowners on repair, replacement, and maintenance options.

Responsibilities

• Diagnose, troubleshoot, and repair residential HVAC systems on customer sites.
• Perform preventive maintenance and thorough system inspections.
• Identify improvements that boost comfort, efficiency, and performance.
• Educate homeowners on repair, replacement, and maintenance options.
• Document work accurately and uphold company quality standards.

Skills

HVAC diagnostics

Troubleshooting

Customer service

Communication

EPA certification preferred

Job description

Residential HVAC Diagnostics SpecialistPicture this: your day starts with a well-planned route, a stocked service vehicle, and a clear mission—diagnose, solve, and elevate home comfort for families in your community. At Horizon Services, you’ll apply your technical know‑how to complex residential systems, make smart recommendations, and leave each customer feeling confident and cared for—without ever taking an on‑call shift.Why You’ll Love This RoleEarn up to $50/hour base pay, with additional performance bonusesTop performers regularly reach $100,000+ annuallyUp to $10,000 sign‑on bonus for qualified techniciansNo on‑call rotation—enjoy your nightsChoose from multiple shift options, including four 10‑hour schedulesConsistent, full‑time, year‑round workloadMinimum of two weeks PTO for all new hiresAbout Horizon ServicesFor over 30 years, Horizon Services has set the standard in residential heating, cooling, and plumbing. We invest in our people, celebrate great work, and promote from within. When our team members thrive, our customers do too.Your Week at a GlanceDiagnose, troubleshoot, and repair residential HVAC systemsPerform preventive maintenance and thorough system inspectionsIdentify improvements that boost comfort, efficiency, and performanceEducate homeowners on repair, replacement, and maintenance optionsDeliver a professional, friendly experience on every callDocument work accurately and uphold company quality standardsGrow With UsMore than 150 hours of paid training annuallyOngoing HVAC technical and customer service trainingNATE certification and licensing supportTuition reimbursement and scholarship programsClear advancement pathways and a strong promote‑from‑within cultureBenefits That Support YouMedical, Dental, and Vision InsuranceLife InsuranceFlexible Spending Accounts (FSA)Short‑Term and Long‑Term Disability coverageWellness Reimbursement ProgramEmployee Assistance ProgramPaid Holidays and Paid Time Off401(k) with company matching contributionsEmployee discountsWhat You BringExperience as an HVAC Service TechnicianEPA certification preferredRelevant HVAC licenses and certifications preferredValid driver’s license with a clean driving recordAbility to pass a background check and drug screeningSharp diagnostic and troubleshooting abilitiesClear communication and customer service skillsProfessional appearance and strong work ethicReliable, motivated, and team‑oriented approachEqual OpportunityHorizon Services is an Equal Opportunity Employer. Qualified candidates, including individuals with criminal records, are encouraged to apply.Ready to Get Started?Our application takes just minutes. If you want excellent pay, flexible schedules, no on‑call, and real career growth, we’d love to meet you.This is a field role: the work happens at customer and job sites rather than at a single worksite, and you will be based within driving distance of the job location. Expect day trips to job sites, with most nights at home.