Residential HVAC Market Manager

Crescent Parts & Equipment; St. Louis (MO); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical and dental plans

HSA with employer contribution

Vision Insurance

Long-Term Disability

401(k) with company match

Tuition reimbursement

PTO

Paid Holidays

Quarterly bonus

Wellness program

Job summary

Crescent Parts & Equipment in St. Louis, MO is seeking a Market Manager to grow relationships with customers and vendors in the HVACR sector. You will identify opportunities and provide internal product recommendations to support sales and service teams.

Responsibilities include vendor management, dealer support, market analysis, and coordinating training and events. The role requires strong communication, project planning, and the ability to lead cross-functional initiatives in a fast-paced

Qualifications

• 3+ years of experience in sales and market management.
• Ability to conduct in-person and virtual meetings/trainings.
• Basic computer skills using Microsoft Office suite.

Responsibilities

• Vendor management and act as day-to-day contact for key suppliers.
• Develop programs to grow dealer networks and product lines.
• Coordinate dealer meetings and training with internal teams.
• Support internal sales with market analysis and ROI tracking.
• Assist with pricing recommendations and vendor co-op funds.

Skills

Sales & market management

Strong communication

Public speaking

Education

High school diploma or GED

Tools

Outlook

MS Teams

Word

Excel

Job description

Job Details

Job Location: St Louis, MO 63110

Job Summary

A Market Manager plays an integral role in building, maintaining, and growing customer and vendor relationships, identifying new business opportunities, and providing internal product recommendations. As a Market Manager, you will represent a trusted HVAC and Refrigeration industry wholesaler, providing expertise and sales support to customers, vendors, and CPE staff.

Responsibilities

Vendor Management

• Develop and maintain strong working relationships with vendors, and become the day‑to‑day contact for vendors such as Bosch, Rectorseal, Aprilaire, Nu‑Calgon, Nidec, and other vendors as assigned
• Promote and support selective vendor programs internally and with customers
• Track programs and promotions for ROI purposes
• Work with vendors and the internal marketing team to develop a strategy on how to spend and maximize the use of vendor advertising and co‑op funds within budget.
• Work with the internal accounting team to coordinate and track vendor reimbursement
• Create a plan for products annually, which will include sales goals, budgets, targeted customers, training, and more.
• Help provide product content for CPE online tools

Sales Support

• Develop programs to help the internal sales team grow existing dealers
• Coordinate with the internal sales team to grow product lines and meet their needs
• Analyze market penetration and develop new dealers appropriately
• Assist branches in product knowledge, including add‑on/optional products and cross references
• Coordinate with the internal team to plan dealer meetings
• Develop and maintain strong working relationships with dealers and customers
• Develop strategies to assist customers in growing their business
• Ensure dealers are taking full advantage of vendor‑designed programs
• Assist customers in capitalizing on vendor co‑op funds

Internal Support

• Work closely with the internal purchasing group to make recommendations for stocking and pricing products
• Assist the Service & Support Group to identify and coordinate internal and external training needs
• Assist Territory Managers with sales support to key dealers and customers
• Assist with the planning, execution, and attendance of customer appreciation days

Other tasks as assigned

QualificationsExperience & Qualifications

• 3+ years of experience in sales and market management
• Ability to conduct both in‑person and virtual meetings/trainings
• Basic computer skills (Outlook, MS Teams, Word, Excel, etc.)
• HVACR, or other relevant professional/technical experience preferred
• Ability to work with customers, vendors, and other employees in a courteous, professional manner
• Ambitious, self‑directing, and proactive
• Ability to work on your own or as a team, and lead when necessary
• Comfortable speaking in front of all sizes of groups of people
• Ability to listen and communicate by phone, writing, and in‑person in a professional and prompt manner
• Ability to successfully prioritize and conduct the various tasks daily
• Desire to work in a dynamic, fast‑paced workplace
• Desire to work in a positive, courteous, professional, and teamwork‑oriented environment

Education

High school diploma or GED required, additional certification or coursework from a college or technical school desirable

Physical Demands

Office work environment.

We also offer an exceptional benefits package to our people, including:

• Rich and affordable medical and dental plans
• HSA plan with employer contribution
• Free coverage for Vision Insurance
• Free Long‑Term Disability, Life Insurance, Hospital Indemnity, Critical Illness, EAP, Identity Theft
• 401(k) with company match and profit sharing
• Tuition reimbursement
• PTO
• Paid Holidays
• Quarterly bonus for all employees based on company performance
• Wellness program
• And more!