Residential Helper

CareerArc Group; Clarksville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Waste Pro is seeking a Helper to assist the refuse truck driver on pre-assigned and special routes to pick up garbage, yard waste, or recycling. The role involves manual lifting, operating the truck’s compactor, and ensuring proper disposal along residential routes.

The position emphasizes safe, courteous service, adherence to safety policies, and the ability to address resident questions or escalate to Customer Service or government offices as needed.

Responsibilities

• Picks up solid waste and places it in the back of a rear load garbage truck on specified routes.
• Provides courteous and expeditious customer service in all aspects of refuse operation.
• Ensures garbage and recyclables are picked up and transferred properly at residences.
• Answers residents' questions and directs them to Customer Service or government offices for more information.
• Complies with ANSI, OSHA and Waste Pro safety policies and guidelines.
• Assists the Driver in safely backing up the truck by directing from the ground.
• Cleans behind the compactor blade and cleans the hopper and truck at shift end or as needed.
• Reports safety or customer service issues to the driver and supervisor immediately.
• Performs manual cleanup of scattered refuse and ensures containers are replaced properly.
• May be required to work during emergency situations.
• Assists other routes as needed to complete daily work.
• Performs other job-related duties as assigned.

Job description

SUMMARY OF POSITION

The Helper is responsible for assisting the refuse truck driver on pre-assigned and special routes to pick up garbage, yard waste, or recycling.

ESSENTIAL JOB FUNCTIONS

1. 1. Picks up solid waste and places it in the back of a rear load garbage truck on specified routes often done manually or by pushing toter to tipper. Lifts and carries trash bags, bulk items and containers to the truck for disposal. Climbs onto and off of the rear truck step to load refuse, waste and carts. Operates packing mechanism to compact waste into the truck.
2. 2. Provides a safe and Distinguishably Different level of service through courteous and expeditious customer service in all aspects of refuse operation to the general public and customers.
   Exhibits a positive attitude towards company, customer and municipal goals.
3. 3. Ensures garbage and recyclables at residences are picked up and transferred properly; pick up may require using back door.
4. 4. Answers questions for residents and directs them to contact Customer Service or appropriate government office for additional information.
5. 5. Must comply with all ANSI (American National Standards Institute), OSHA (Occupational Safety and Health Administration) and company safety polices including Waste Pro Absolute Guidelines.
6. 6. Assists Driver in safely backing up the truck by directing the Driver from the ground.
7. 7. Cleans behind the compactor blade with shovel and hoe when directed.
   Sprays and cleans the hopper and truck at the end of each shift or as needed.
8. 8. Reports any safety or customer service related issues to driver and supervisor, immediately.
9. 9. Performs a variety of manual duties in the clean-up of scattered refuse; Cleans up the area around accidental waste spills and ensures customers containers are replaced properly.
10. 10. May be required to work during emergency situations.
11. 11. Assists other routes as needed to complete daily work.
12. 12. Performs other job-related duties as assigned.

OTHER JOB RESPONSIBILITIES

• * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
• * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro.
• * Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT

Works in a variety of environment conditions, including wide temperature and weather variations including heat, cold, snow, rain, wind; noise and vibrations, fumes, odors and dust.