Residential Garbage Truck Helper/ Hourly

Waste Pro, USA; Ocala (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Waste Pro is seeking a Helper to assist refuse truck drivers on pre-assigned routes, helping collect garbage, yard waste, and recyclables. The role emphasizes safety and efficient customer service while supporting drivers with loading, unloading, and backing the truck as needed.

Residents may require guidance or questions directed to Customer Service. The position requires the ability to work 8–12 hours in varying weather and to perform physical tasks daily.

Qualifications

• Follow safe operating practices.
• Demonstrate courteous, efficient customer service.
• Ability to work in a team environment.
• Read, write, and comprehend daily reports.

Responsibilities

• Assist refuse truck driver on pre-assigned routes to pick up garbage, yard waste, and recycling.
• Provide safe, courteous service and maintain a positive attitude toward customers and municipal goals.
• Load and unload waste, push toters, and operate compacting mechanisms as directed.
• Answer resident questions and direct them to Customer Service or government offices as needed.
• Follow safety policies including Waste Pro Absolute Guidelines.
• Assist driver with backing the truck safely from the ground.

Skills

Safety awareness

Customer service

Teamwork

Reading/writing

Job description

SUMMARY OF POSITION:

The Helper is responsible for assisting the refuse truck driver on pre-assigned and special routes to pick up garbage, yard waste, or recycling.

ESSENTIAL JOB FUNCTIONS:

1. Picks up solid waste and places it in the back of a rear load garbage truck on specified routes often done manually or by pushing toter to tipper. Lifts and carries trash bags, bulk items and containers to the truck for disposal. Climbs onto and off of the rear truck step to load refuse, waste and carts. Operates packing mechanism to compact waste into the truck.
2. Provides a safe and Distinguishably Different level of service through courteous and expeditious customer service in all aspects of refuse operation to the general public and customers. Exhibits a positive attitude towards company, customer and municipal goals.
3. Ensures garbage and recyclables at residences are picked up and transferred properly; pick up may require using back door.
4. Answers questions for residents and directs them to contact Customer Service or appropriate government office for additional information.
5. Must comply with all ANSI (American National Standards Institute), OSHA (Occupational Safety and Health Administration) and company safety polices including Waste Pro Absolute Guidelines.
6. Assists Driver in safely backing up the truck by directing the Driver from the ground.
7. Cleans behind the compactor blade with shovel and hoe when directed. Sprays and cleans the hopper and truck at the end of each shift or as needed.
8. Reports any safety or customer service related issues to driver and supervisor, immediately.
9. Performs a variety of manual duties in the clean‑up of scattered refuse; Cleans up the area around accidental waste spills and ensures customers containers are replaced properly.
10. May be required to work during emergency situations.
11. Assists other routes as needed to complete daily work.
12. Performs other job‑related duties as assigned.

OTHER JOB RESPONSIBILITIES:

• Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
• Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro .
• Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT:

Works in a variety of environment conditions, including wide temperature and weather variations including heat, cold, snow, rain, wind; noise and vibrations, fumes, odors and dust.

QUALIFICATIONS:

• Be able to follow safe operating practices.
• Be able to learn and use interpersonal skills relating to good customer service
• Be able and willing to work in a team environment
• Be able to read, write and comprehend reports well enough to complete daily assignments.

Special Considerations/Physical Work Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

1. Physically able to push or pull independently (unassisted) 50 pounds between 800 and 1000 times a day
2. Physically able to lift independently (unassisted) 50 pounds from the ground to waist height between 800 and 1000 times a day
3. Physically able to get up and down from the cab of a commercial motor vehicle between 800 and 1000 times a day
4. Physically able to bend at the waist and knees between 800 and 1000 times a day
5. Physically able to work 8 to 12 hours in extreme weather conditions (heat, cold, rain and snow)
6. Ability to ride on the outside of the truck while servicing residential customers in low MPH areas.