Residential Group Home Manager

The-Arc-of-Litchfield-County,-Inc.; Torrington (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

4 Weeks PTO

9 Paid Holidays

Medical & dental plans

Employer-paid vision & life insurance

401(k) with 5% employer contribution

Flexible spending accounts

Job summary

The Arc of Litchfield County, Inc. in Torrington, CT is hiring a Residential Manager to oversee homes for individuals with disabilities.

You will supervise staff, ensure safety, compliance, and quality of life for residents, and coordinate with clinical teams to provide holistic support. The role requires strong leadership, scheduling, and hands-on care as needed, with on-call duties and possible night/weekend shifts.

Qualifications

• Two years college education in Human Services or related field or equivalent experience.
• Minimum of 3 years’ experience in an I/DD setting with supervisory responsibilities.
• CPR/PMT/First Aid certification and DDS medication administration certification required.
• Valid CT Driver’s License and ability to obtain Public Service License.

Responsibilities

• Oversee health, well‑being, and development of residents in the home.
• Supervise and develop Direct Support Professionals on shift.
• Maintain home upkeep and ensure LARC standards and regulatory compliance.
• Develop staff schedules and ensure coverage for all shifts.
• Coordinate with DDS case managers and guardians for reviews.
• Participate with clinical staff to meet resident needs and document plans.
• May conduct nights/weekends shifts and on‑call duties as needed.

Skills

Leadership

Communication

Time management

Staff supervision

Documentation

CPR/First Aid

Safety compliance

Education

Two years college (Human Services)

HS Diploma or GED

Tools

Microsoft Office

Database knowledge

Job description

Here is an opportunity to take your career to another level!At LARC we provide residential, vocational and day support options for people with intellectual disabilities.WHY WORK AT LARC?4 Weeks paid time off earned in the first year.9 Paid HolidaysVery Competitive and inexpensive medical and dental plansEmployer-paid vision insuranceEmployer-paid life insurance401(k) plan with a 5% employer contribution after the first yearHealthcare and dependent care flexible spending reimbursement accountsFun and diverse job tasksWe appreciate our employees!JOB SUMMARYThe Residential Manager will:Maintain the health, well-being, and development of all the residents living within the home.Provide ongoing staff supervision and development of staff working within the home.Ensure the overall maintenance, upkeep, and cleanliness of the home and that it meets LARC standards.Maintain the home's compliance with state, and federal regulations, and LARC policy.Be responsible for the finances and assets of the home.Be responsible for the health, well-being, and development of individuals served by LARC as part of a multidisciplinary team.Develop staff schedules and secure staff coverage for all shifts as needed.Provides direct care as needed to ensure staff-to-resident ratios are maintained and compliant.Assumes on-call responsibility as directed.May be responsible for working nights and weekends; hours/shifts influenced by house needs.Will work at least one direct care shift per week other than 1st shift.Develops short and long-range programs for each resident in conjunction with the resident's team recommendations.Prepare all monthly goal dates, six-month reviews, individual plans (IPs), and quarterlies as required.Participates in the development and review of Level of Needs (LONS) at least annually or as needed.Coordinates scheduling of all meetings with Dept. Of Developmental Disabilities (DDS) Case managers and guardians.Maintains good relationships with resident(s) guardians/families.Works with all clinical staff to meet the needs of residents. Including but not limited to OT, PT speech, nursing, and behavioral specialists.Ensures proper documentation, reports, guidelines, and programs are always in place.Works directly with the Behavioral Specialist in the development of resident support plan, communication of data, and psychiatry input. Must present at DDS PRC reviews.Directs work for assigned Direct Support Professional (DSP) staff.Ensures DSP staff are appropriately implementing programs, health and safety guidelines, and behavioral support plans.Ensures all DSP staff are trained according to state regulations and LARC training standards and that required trainings are maintained.Maintain required levels of supervision, support, and responsibility as detailed in the IP and during entire schedule including meals, activities, work, downtime, etc.Demonstrate the ability to apply conflict resolution skills.Ability to operate a multi-passenger vehicle in a safe and reliable way, adhering to all laws and regulations.Conduct vehicle safety checks and report any issues to proper authority. Keep mileage records.Schedules, and attends if needed, medical appointments and other related appointments.Coordinates, plans, and ensures the appropriate community activities are provided to all residents.Serves as a positive role model to all LARC staff.SUPERVISION EXERCISEDWorks with the Director of Residential Supports with interviewing and hiring employees. Directly supervises, assigns, and directs work, appraises performances, rewards, and disciplines employees, addresses complaints, and resolves problems with consultation of the Director of Residential Supports.Education/Professional Requirements:Two years college education from an accredited college in Human Services, or related field of study, or equivalent experience. HS Diploma or GED with substantial work experience may be considered in lieu of college education.Minimum of 3 years’ experience working in the I/DD field, preferably in a licensed DDS Residential settingMinimum of 3 years’ Supervisory experienceObtain and/or maintain CPR/ PMT/ First Aid certification and DDS medication administration certificationValid Connecticut Driver’s License, ability to obtain a Public Service LicenseOTHER QUALIFICATIONSPossess excellent oral and written communication skills.Strong organizational and time management skillsDemonstrate thoroughness and effective follow through on daily work assignments.Display motivation and interest in improving the quality of life for the population served.Demonstrate and maintain an optimistic attitude, patience and compassion for and with the population served.Demonstrate appropriate boundaries with residents and coworkers maintaining a professional demeanor while in the workplace.Flexible hours/weekends and eveningsCOMPUTER AND SOFTWARE REQUIREMENTSComputer literate and proficient in Microsoft Office suite (Word, Excel, Access, PowerPoint); Outlook; other general office equipment. Ability to work with and understand databases a must.PHYSICAL REQUIREMENTS & WORK ENVIRONMENTThe employee will be engaged in speaking, sitting, walking, driving, listening, and in communicating both orally and in writing while performing his or her duties.The employee will use hands to operate a computer terminal, open and close file drawers, make telephone calls, etc.The employee must be able to listen and respond to questions and instructions.Willingness to work a flexible schedule.Be able to run, squat, stoop/bend, kneel, climb stairs, lift at last 50 pounds or ¼ of own body weight, push/pull against potential resistance, be able to implement non-physical and physical interventions, and CPR with people supported when needed.The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.This document does not create an employment contract, implied or otherwise, other than an \"at will\" relationship.The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.LARC is an Equal Employment/Affirmative Action employer. LARC is a drug free workplace. Substance use testing is a pre-employment requirement